Administrative Support Specialist

Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve.
Administrative Support Specialist - Office of Child and Family Services in Augusta, ME
The Office of Child and Family Services is seeking candidates to provide long-term Administrative Support within OCFS Central Office. This position will provide a variety of support activities, focused on evaluating and processing provider information and requests, developing professional letters and communication, and organizing and filing client records.
The position will support service request processing for Foster Care Licensing, data entry for Child Care licensing, and Administrative Support for the Levels of Care program and the Interstate Compact for the Placement of Children (ICPC) program.
A qualified candidate will be self-motivated, a critical thinker, organized, and focused on accuracy.
1. Knowledge, Skills and Certifications
Specific qualifications needed to perform the job including, necessary licenses, knowledge, skills, education, experience, training, and technical skills.
Training, education, or experience in office and Administrative Support work that demonstrates:
General computing skills;
Analytic skills;
Data entry accuracy and quality skills;
Microsoft Word, Excel, and Outlook skills;
Professional writing and communication skills; and
Filing and Organizational skills.
2. Duties and Deliverable (Outline of specific job duties)
Specific duties required of the resource, as well as any expected deliverables, including necessary travel expectations.
Receiving and processing service requests;
Reviewing detailed report data and validating and updating, as necessary, data between multiple computer systems;
Using computer systems to develop client communications and manage communications and letters;
Processing and filing of client record, letters, and contacts; and
Creating official letters of client eligibility.
3. Schedule
Summary of work schedule, including normal working hours, on-call expectations, allowed time off (which is non-billable), ability to work remote.
The regular working schedule is Monday-Friday, 8am-5pm. This anticipated to be a forty (40) hour per week position, with no overtime. This position will not work remotely.
Compensation for roles at Staffing Solutions Organization LLC (SSO) varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, SSO provides a reasonable range of compensation for this role. In addition, SSO provides a range of benefits for this role.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. Staffing Solutions Organization LLC is an e-Verify participant.