AddressThis position is located in the Department of Health and Human Services, Administration for Children and Families, headquartered in Washington, District of Columbia.
WHAT YOU'LL BE DOING DAY TO DAY
As an Administrative Officer, you will use your knowledge and experience to optimize business results and customer experience by:
- Developing, organizing, and conducting various studies relative to work methods and procedures, organizational development, utilization of human resources (HR), special projects, or assignments, etc.
- Providing advice and recommendations both orally and in writing on administrative matters and advises on the administrative feasibility of operating plans, suggestions, and proposals.
- Providing advice in the development of major administrative, HR, and fiscal strategies within the Office.
- Implementing an organizational development program to facilitate change and communications.
- Assisting with making recommendations regarding restructuring, reorienting, and recasting immediate and long-range goals, objectives, and plans to meet substantial changes in program authority and/or funding levels.
- U.S. Citizenship required
- Males born after December 31, 1959 must be registered or exempt from Selective Service - http://www.sss.gov
- Suitable for federal employment
- Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. All information concerning qualifications is subject to investigation.
- Documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System.
- All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.
- All qualification requirements must be met by the closing date.
- Financial disclosure statement may be required.
- Probationary (or trial) period may be required.
- Current government employees and government contractors will be granted provisional suitability and will onboard in an expedited manner.
- Once on board, continued employment will be based on the applicant's successful completion of a background security investigation and favorable adjudication.
Minimum QualificationsYou must have one year specialized experience to perform successfully the duties of the position. To be creditable, specialized experience must have been equivalent to at least the GS-12 grade level in the Federal service performing three (3) of the following:
- Providing leadership and serves as the focal point for integrating and coordinating the overall administrative functions for an assigned office.
- Serving as the principal advisor on all aspects of human resources (HR), financial management, procurement, travel, organizational development, emergency planning, time and attendance, property management and other administrative services.
- Analyzing and evaluating existing administrative processes, evaluating alternative solutions, and recommending appropriate courses of action.
- Utilizing personnel policies, procedures and resources to identify, research, consider options, make recommendations and implement plans regarding sensitive personnel issues.
Documenting experience: IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Qualifications are based on breadth/level of experience. In addition to describing duties performed, applicants must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week if part time. As qualification determinations cannot be made when resumes do not include the required information, failure to provide this information may result in disqualification. Applicants are encouraged to use the USAJOBS Resume Builder to develop their federal resume.
Do not copy and paste the duties, specialized experience, or occupational application questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.
In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above.
Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Additional selections may be made for similar positions across the Department of Health and Human Services (HHS) within the local commuting area(s) of the location identified in this announcement. By applying, you agree to have your application shared with any interested selecting official(s) at HHS. Clearance of CTAP/ICTAP will be applied for similar positions across HHS.
In accordance with Executive Order 12564 of September 14, 1986, The Department of Health and Human Services (HHS) is A Drug-Free Federal Workplace. The use of illegal drugs, on or off duty, by Federal employees is inconsistent not only with the law-abiding behavior expected of all citizens, but also with the special trust placed in such employees as servants of the public.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.
Please follow all instructions carefully. Errors or omissions may affect your eligibility. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.
Category rating procedures will be used to rate and rank candidates. The category assignment is a measure of the degree in which your background matches the competencies required for this position. Qualified candidates will be ranked into one of three categories:
- Best Qualified - Applicants who have experience that is almost identical to those required by the position.
- Well Qualified - Applicants who have experience that is very similar to those required by the position.
- Qualified - Applicants who meet minimum qualification requirements, but do not identify any additional qualifying experience or skill.
Candidates in the highest category will be referred to the hiring agency.
The Category Rating Process does not add veterans' preference points but protects the rights of veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher). Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
- Administrative Management
- Attention to Detail
- Decision Making
- Influencing/Negotiating
- Integrity/Honesty
- Interpersonal Skills
- Learning
- Organizational Management
- Planning and Analysis
- Reading Comprehension
- Reasoning
- Self-Management
- Teamwork
To preview the application questionnaire, click the following link:
Required Documents
Submission of a resume alone IS NOT a complete application. You must provide a complete online Application Package which includes:
- YourResume: You are encouraged to use the USAJobs online resume builder to ensure that all required information is in your resume. Your resumemust clearly articulate how your skills and experiences align to the criteria defined in the qualifications section of this announcement and it must support your responses to the application questionnaire. For each position you must describe your duties, accomplishments, related skills, and responsibilities. Your resume must also include the day, month, and year that you began and ended for each position held. Full-time employment will be assumed unless otherwise stated on your resume. Part-time employment will be prorated in crediting experience. Not providing this information may result in the lowering of your assessment score or an ineligible rating. For resume writing guidance, please visit the or view their .For Most Effective Resumes Tips visit: .
- A complete Application Questionnaire ()
- Other required supporting documents.
- College transcript (if qualifying all or in part based on your education)
- Veterans' Preference documentation:
- Discharged Veterans: If you are claiming 5 point preference, you must submit a copy of your DD Form 214, Certificate of Release or Discharge from the armed forces that supports dates of service and discharge status; if claiming 10 point preference, an application for 10-Point Veterans Preference (SF-15) and an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, and/or any other associated documentation based on your preference.
- Active Duty Members: Under the VOW (Veterans Opportunity to Work) to Hire Heroes Act of 2011, if claiming 5 point preference, submit written documentation from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is submitted with your application package.
- CTAP/ICTAP Documentation
- A copy of your RIF separation notice, notice of proposed removal for failure to relocate, notice of disability annuity termination, or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement;
- A copy of your SF-50 "Notification of Personnel Action'', documenting your RIF separation, noting your positions, grade level, and duty location, and/or Agency certification of inability to place you through RPL, etc.;
- A copy of your latest performance appraisal including your rating; and
- Any documentation from your agency that shows your current promotion potential.
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You are not required to submit official documents at this time; copies are sufficient. Official documentation will be requested upon selection.
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