Administrative Assistant/Receptionist

Job Title: Apartment Administrative Assistant

Job Summary:
We are seeking a highly organized and detail-oriented individual to join our team as an Apartment Administrative Assistant. The ideal candidate will play a crucial role in supporting the day-to-day operations of our apartment community, ensuring smooth and efficient administrative processes. This position requires excellent communication skills, multitasking abilities, and a customer-focused approach to provide exceptional service to our residents.

Responsibilities:

• Front Desk Support:
• Greet and assist residents, visitors, and prospective tenants.
• Answer phone calls and respond to inquiries in a professional and friendly manner.
• Manage incoming and outgoing mail and packages.
• Leasing Assistance:
• Assist with the leasing process by preparing lease agreements and related documents.
• Coordinate move-ins and move-outs, ensuring accurate documentation.
• Conduct apartment tours for prospective tenants when needed.
• Administrative Tasks:
• Maintain accurate and organized records, including resident files and lease agreements.
• Assist with data entry, filing, and document management.
• Collaborate with the property manager to compile reports and updates.
• Customer Service:
• Address resident concerns and inquiries promptly and professionally.
• Maintain a positive and welcoming atmosphere within the leasing office.
• Work closely with the property management team to resolve issues effectively.
• Vendor Coordination:
• Coordinate with maintenance staff and external vendors for repairs and maintenance.
• Track and follow up on work orders to ensure timely completion.
• Assist in managing inventory and ordering office supplies.

Qualifications:

• High school diploma or equivalent; additional education or training in business administration is a plus.
• Proven experience in administrative roles, preferably in property management or real estate.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficient in Microsoft Office Suite and basic office equipment.
• Familiarity with property management software is an advantage.

Attributes:

• Customer-focused with a positive attitude.
• Detail-oriented and able to maintain accuracy in a fast-paced environment.
• Ability to work independently and as part of a team.
• Reliable and able to handle sensitive information with confidentiality.

Once your application is received a member of our Talent Acquisition team will call to start your journey to your career in Property Management!

Can’t wait to start your new job?! Apply on our website here: https://apply.bgmultifamily.com/19004

BGSF is an Equal Opportunity Employer. We are committed to providing the same opportunities for employment to all qualified people. regardless of race, color, creed, national origin, ancestry, religion, gender, gender identity, sex, sexual orientation, age, physical disability, mental disability, marital status, uniform service, veteran status, genetic information, or any other characteristic which may be specified in such laws and regulations.

Job Types: Full-time, Contract

Pay: $15.00 - $16.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Administrative/Office: 1 year (Required)
• Yardi: 1 year (Required)

Ability to Commute:

• Cleveland, OH (Required)

Ability to Relocate:

• Cleveland, OH: Relocate before starting work (Required)

Work Location: In person