Address
Form of work .Administrative Assistant
We are a substance use treatment center, focused on the respect and dignity of our patients and our employees. We believe in exceptional service to our patients and the communities we serve.
If you share in this belief, then Sunrise Treatment Center could be the place for you!
Location: 160 N Breiel Boulevard, Middletown, OH, 45042
Summary/Objective
Provide excellent customer service to both external and internal customers, greeting clients, answering questions and assisting in creating a smooth and efficient environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential Functions
- Welcome patients and others by greeting them, in person or on the telephone; answering or referring inquiries for location.
- Make patient appointment reminder calls for location.
- Maintain filing systems, pulling charts for following day appointments for location.
- Process incoming patient payments for location.
- Forward information by receiving and distributing communications; collecting and mailing correspondence; copying information for location.
- Monitor and maintain safe reception area by complying with procedures, rules, and regulations for location.
- Maintain and organize front lobby and replenish patient snack area when needed for location.
- Perform various clerical functions.
- Communicate daily to Administrative Supervisor.
- Remain current and assist in maintaining office services by following office operations policies and procedures.
- Attend and participate in relevant continuing education, in-service training to improve professional competency and monthly staff meetings.
- Maintain professional work conduct and ethical confidentiality.
- Perform other related work as required or assigned.
Competencies
Communication
Team Building
Technology
Relationship Management
Problem Solving
Time Management
Accountability
Who is Sunrise?
We are a substance use treatment center, focused on the respect and dignity of our patients and our employees. We believe in exceptional service to our patients and the communities we serve.
If you share in this belief, then Sunrise Treatment Center could be the place for you!
Employees of Sunrise enjoy the following benefits:
- Medical, Dental, and Vision Insurance
- Life insurance, Short term and Long term disability are company paid
- Voluntary life insurance, Accident and Critical Illness offered
- 4 weeks of PTO in your 1st year
- 8 - paid holidays
- Parental leave
- Company EAP
- 401(k) Retirement Company Match up to 4%
Supervision
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers, scanners and photocopiers.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to type, handle or feel; and reach with hands and arms.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stoop as necessary. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.
Position Type/Expected Hours of Work
Some flexibility in hours is allowed, but the employee must be available during the core work hours of Monday, Wednesday and Friday 7:00 a.m. to 3:00 p.m. Tuesday and Thursday 9:30 a.m. to 5:30 p.m. This position will require a normal Saturday rotation for home site.
Travel
No travel required for this position.
Required Education and Experience
This position requires a High School Diploma or equivalent.
Preferred Education and Experience
Office Administration experience, at least one year.
Additional Eligibility Qualifications
None required for this position.
AAP/EEO Statement
Sunrise Treatment Center. provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
Other Duties
All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a threat or risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to which will be required in this position. Employees will be required to follow other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). Continued employment remains on an “at-will” basis.
