Address
Form of workAdministrative Assistant for Student Services
Concordia University - Seward, Nebraska
Join our team of servant leaders and make a difference in people's lives! Founded in 1894 by The Lutheran Church-Missouri Synod, Concordia University, Nebraska is a private, coeducational institution of higher learning. The main campus is located in Seward. If you thrive in a community driven environment, you will enjoy Concordia University and Seward's classic small-town community feel. If you want to learn more about Concordia University, Nebraska please visit www.cune.edu.
Concordia University is experiencing success in enrollment and retention - what a blessing! We have met over 100% of our goal for incoming new students and have a student body retention rate of 88%, an industry high level. We are seeking an Administrative Assistant to bring our Student Services Department into the next generation of success!
Position Description:
The primary function of this position is to provide administrative support and maintain the day-to-day functions for the Student Services Offices, specifically the Vice President for Student Affairs, Student Life, Housing, Student Activities, Health Center, and Campus Pastor. This position serves as the main point of contact for the department.
Preferred Experience/Education:
High school diploma required; Bachelor's Degree preferred. Previous experience in higher education and/or administrative support is preferred. Ability to work independently with a high degree of self-sufficiency. High degree of organizational skills and ability to multi-task with multiple interruptions not impacting the quality of work. Ability to adapt, improve, and overcome challenges which arise to ensure the department runs efficiently and effectively. Strong written and verbal communication skills. A basic understanding of inventory/expense procedures. Coordination skills and ability to work with a variety of audiences and types of individuals. Proficiency in use of Microsoft software applications. Understanding of and commitment to the mission of Concordia University, Nebraska. Beliefs and values aligned with the Lutheran Church-Missouri Synod.
Primary Duties/Responsibilities:
- Provides administrative support to the Vice President for Student Affairs, Directors of Student Life, Campus Nurse, Campus Counselor, and Campus Pastor.
- Serves as the main point of contact for the department, handling all incoming and outgoing communication with students, parents, staff, and people outside of the university. Provides receptionist duties for the Student Life Office and Health Center.
- Provides individual assistance to students by scheduling appointments, assisting with lost/found, dorm lockouts, special deliveries, and general questions; while maintaining a relational ministry approach.
- Maintains departmental forms, procedures, and confidential records. Preserves the confidentiality of the office with specific regard to FERPA and HIPAA regulations.
- Collects and manages student FERPA forms for the campus community.
- Assists the Vice President for Student Affairs and General Legal Counsel with annual, federal Clery reporting.
- Responsible for the creation of identification badges for students, staff, and faculty.
- Assists with entering housing and meal records (on and off campus) in Banner. Updates Banner, Blackboard, and various records throughout the year as changes in housing occur due to room changes, meal plan changes, attritions, etc.
- Assists with entering demographic changes (address/telephone/marital status, etc.) in Banner for registered students.
- Sends communications to specific Professors, Provost, Athletics, and VP for Student Affairs when a student attritions mid-term; also reports student absences regarding illness/injury/personal reasons.
- Completes all departmental reports and forms as requested and attends all team meetings and devotions.
- Creates and proofreads all letters, mass communications, and postings generated in the Student Life Office and Health Center.
- Assists with summer mailing to new students.
- Assists with resident hall staff selection processes.
- Maintains inventory of supplies for the Student Life Office, game room, and worship supplies.
- Provides purchasing data to Business Office for corporate card and supply purchases.
- Schedules meetings, appointments, events, and activities for the Department; along with other student-related activities.
- Along with the building managers and maintenance staff, reports maintenance issues with residence hall equipment, issues refunds to students, creates work orders, and works closely with vendors on repairs.
- Assist with housing needs such a loaning keys to students, room key inventory, and end-of-year checkouts.
- Assist with the annual LAUNCH planning and events.
- Assists staff of the Student Life department for hiring, training, supporting, and workload oversight of Student Workers.
