Administrative Assistant -Operations Department

Parts Authority, founded in 1972, is a leading national distributor of automotive replacement parts, tools/equipment and transmissions. Headquartered in Long Island, New York, Parts Authority is rapidly growing, and today has more than 200 locations servicing customers in New York, New Jersey, Pennsylvania, Maryland, Washington DC, Virginia, Ohio, Georgia, Florida, Texas, Arizona, California, Oregon and Washington.

Parts Authority has grown through both organic initiatives and acquisitions. Over the past several years Parts Authority has acquired over a dozen companies as part of its expansion strategy. Parts Authority’s catalog of over 3 million parts covering more than 125 million applications, ensures our customer partners receive the parts they want, when they want them.

What makes Parts Authority different is OUR TEAM. Parts Authority has a team of expertly trained, experienced counter people to assist in finding the right parts and the right brand for each application.

Parts Authority carries the best brands in the business for domestic and import vehicles. AC Delco, Motorcraft, Denso, Bosch, KYB, Monroe, Gates, Dorman and Exide are just a few of the more than 400 suppliers from around the world, that Parts Authority partners with to bring the best parts.

Each and every team member plays a vital role in our success. We are rapidly growing and looking for  an Administrative Assistant to join our Operations department.

The Administrative Assistant is responsible for providing in-person support (not remote) to the Reconciliation department. This involves researching and addressing all "Didn’t Ship" issues and other miscellaneous return credits related to PA Shipping and Returns.

• Use of DST/IBM AS400 to research invoices and issue credits when vital
• Research PO’s for any discrepancies
• Use of internet to research tracking information by all carriers
• Address overdue credits on Rock Auto Return OOR – as well as adding any notes specific to the PO’s in question
• Connect with Rock Auto Customer Service team via email
• Connect with dropship vendors when required to via email

• Digital literacy, with a basic understanding of Microsoft office and Excel
• Basic math skills
• Excels in critical thinking and problem solving
• Understanding of accurate email etiquette
• Understanding of carrier tracking as well as weight and dimensions
• High attention to detail
• Good communication and ability to take initiative
• Good time management skills – able to be self managed
• Phenomenal organizational skills and ability to follow up without being prompted
• Able to work independently and in a team environment

Some of the benefits of being a part of our growing Parts Authority family:

• Medical Coverage
• Pharmacy Coverage
• Dental Coverage
• Vision Coverage
• Basic Life and AD&D
• Short Term Disability Coverage
• NYDBL
• Voluntary Short Term Disability Coverage
• Voluntary Long Term Disability Coverage
• Flexible Spending Account- Medical, Dependent Care, Limited Purpose & Commuter Benefits
• Health Savings Account
• Health Reimbursement Account
• Accident, Critical Illness, Hospital Indemnity, & ID Theft
• Legal Plan
• Pet Insurance
• Employee Assistance Program (EAP)
• Paid Holidays, Sick/Personal Days and Vacation
• Profit Sharing/401 (k) Plan
• Employee Discounts on Merchandise

We are an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, creed, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, presence of a non-job-related medical condition or handicap, or any other legally protected status.