Address
Form of workDescription
JOB FUNCTION/ PURPOSE
The Administrative Assistant I is responsible for performing basic administrative support in accordance with company and client policy. This is onsite position.
RESPONSIBILITIES:
Education/Experience: High School Diploma or GED and 1-year of administrative experience highly preferred.
Technical: Basic proficiency with Microsoft Office applications & internet. Ability to work with basic office equipment & phone systems. Ability to work with numbers, including calculations & payment handling. Ability to type 35 WPM, including Alpha-numeric keys & 10 key-machine. Working knowledge of billing and payment processing. Familiar with rate orders & contracts.
Communication: Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Willing to help others. Maintains composure in challenging situations.
Problem Solving & Quality: Pays attention to detail. Identifies & solves problems. Escalates issues accordingly. Checks work for quality and accuracy.
Managing for Results: Works well with supervision. Takes projects to completion. Follows all company policies & SOPs. Manages multiple tasks.
Leadership & Initiative: Demonstrates a positive attitude. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments.
Physical Demands: The work environment is characteristic of an office environment: sitting, standing, walking, bending, and lifting are required to perform job responsibilities. The employee must occasionally lift and move up to 20 lbs.
Travel: Limited - as needed.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
JOB FUNCTION/ PURPOSE
The Administrative Assistant I is responsible for performing basic administrative support in accordance with company and client policy. This is onsite position.
RESPONSIBILITIES:
- Answers in-house phone calls during business hours determined by the Board of Directors.
- Assists and directs all homeowners/tenants, guests, service providers, clients, and customers with general questions and/or for meetings, appointments, and service.
- Responds to general homeowner/tenant inquiries through the Association's request manager. Escalates issues to manager or Board of Directors as necessary to ensure appropriate and timely resolution and response.
- Contacts service contractors at the direction of manager to initiate routine operational maintenance/repairs.
- Assists new owners with registration.
- Accepts home improvement application submittals and deposits.
- Distributes, activates and/or deactivates amenity access card replacements and for new residents.
- Accepts/Confirms facility reservations, collects and records payments/deposits, and facilitates appropriate access controls.
- Performs general office support duties including copying, filing, and mailing; maintaining office directories and filing systems; managing office supplies.
- Schedules meetings, books conference rooms and assists in meeting support. Initiates action items from manager's meeting notes and distributes accordingly in cooperation with other Inframark personnel.
- Assists Manger with association records keeping and meeting notes. (During scheduled hours or with overtime if outside normal scheduled hours.)
- Supervision of clubhouse events
- Coordinates catering, services, venues, and/or equipment rentals for Association-hosted community events.
- Setup and preparation for clubhouse meetings and events
- Flexible work hours as needed for meetings and events for scheduled events only.
- Prepares basic correspondence (email, letter, etc.) as directed by manager and appropriate team members.
- Other duties as assigned (region specific).
- Assists manager with special projects as needed.
- Notary or willing to become a notary.
- Ability to work M-F 8 - 12 for weekly office coverage and weekend events.
Education/Experience: High School Diploma or GED and 1-year of administrative experience highly preferred.
Technical: Basic proficiency with Microsoft Office applications & internet. Ability to work with basic office equipment & phone systems. Ability to work with numbers, including calculations & payment handling. Ability to type 35 WPM, including Alpha-numeric keys & 10 key-machine. Working knowledge of billing and payment processing. Familiar with rate orders & contracts.
Communication: Communicates clearly & professionally. Contributes to a positive internal & external customer experience. Willing to help others. Maintains composure in challenging situations.
Problem Solving & Quality: Pays attention to detail. Identifies & solves problems. Escalates issues accordingly. Checks work for quality and accuracy.
Managing for Results: Works well with supervision. Takes projects to completion. Follows all company policies & SOPs. Manages multiple tasks.
Leadership & Initiative: Demonstrates a positive attitude. Acts in accordance with company vision, mission & values. Takes accountability for own performance. Willing to take on additional assignments.
Physical Demands: The work environment is characteristic of an office environment: sitting, standing, walking, bending, and lifting are required to perform job responsibilities. The employee must occasionally lift and move up to 20 lbs.
Travel: Limited - as needed.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
