Administrative Assistant - Crop Insurance

AgWest Farm Credit is a member-owned financial cooperative that provides financing and related services to farmers, ranchers, agribusinesses, commercial fishermen, timber producers, rural homeowners and Crop Insurance customers in a seven-state territory in the Western United States. AgWest is part of the 100+ year-old Farm Credit System – the leading provider of credit to American agriculture.

AgWest champions the growth and advancement of agriculture, the value of rural communities, and the vital contribution our customers make to the economy and society. We serve customers in 59 locations throughout the West.

We are in search of an Administrative Assistant - Crop Insurance I or II to join our Washington Insurance department in Wenatchee, Washington. This full-time position reports to the Operations Manager and is accountable for assisting with providing high quality, profitable and constructive insurance products and related services to customers.

This position is eligible for a hybrid work schedule and one-time home office stipend after initial training period.

Compensation Information

The base salary range for this position is:

Level I: $36,000 - $55,000; up to 6% bonus at target depending on experience.

Level II: $41,000 - $63,000; up to 6% bonus at target depending on experience.

Job Requirements

• Gather customer/applicant information and other supporting data in person, by phone, or in writing in order to complete required applications, documents or reports.
• Accurately key and adjust verified customer information for review and action by agent or others.
• Monitor follow-up requirements in assigned areas.
• Comply with appropriate regulations and procedures in completion of applications, forms, documents and reports.
• Perform clerical duties such as typing correspondence and documents, establishing and maintaining files, verbally answering the telephone and taking messages as required.
• Assist in maintaining a high degree of data integrity by maintaining accurate databases.
• Maintain industry knowledge through ongoing Crop Insurance educational training and seminars.
• Effectively work with customers, outside parties and colleagues.
• Adhere to appropriate counterparty and vendor management protocols as described in company procedures.
• Other duties as assigned.

Minimum Requirements

• High school diploma or equivalent
• Insurance or general office function experience
• Strong organizational and customer service skills
• Ability to efficiently and effectively work in a fast paced environment

Benefits Offered by AgWest

• Medical, dental, and vision insurance
• Basic term life and AD&D insurance (fully paid for by the company)
• Paid days off annually: 15 vacation*, 15 sick, 11 holidays and 3 volunteer
• 401(k) plan (6% match plus 3% employer contribution)
• Employee Assistance Program
• Wellness Program
• Jeans are welcome at work every day at AgWest!

• Vacation accrual rate is based on the years of service.

Details about insurance and retirement benefits are available at: https://www.farmcreditfoundations.com/fcfbenefits

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Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender orientation, national origin, marital status, age, disability, protected veteran status, or any other classification protected by law.