Administrative Assistant - Bilingual Spanish

Benefits Information
Full-time employees will enjoy a competitive benefits package with options for you and your family including:
• Paid Time Off• Paid Holidays• 401(k) Matching• Health Insurance• Vision Insurance• Life Insurance• Health Savings Account• Tuition Reimbursement• Employee Discount• Reduced Tuition Rates• Disability Insurance• Employee Assistance Program• 401(k)• Pet Insurance• Dental Insurance• Paid Training• Flexible Spending Account• Other Benefits Available
Equal Opportunity Employer.
Overview
Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants.
Qualifications
Minimum Requirements

• High School Diploma or GED required. Associate's Degree in Business or related field preferred.
• Two (2) years of related work experience in an administrative field preferred.
• United States citizenship required.
• Must live in the U.S. 3 of the last 5 years (military and study abroad included).
• At least two (2) years of work experience in a similar position, including experience working with multi-cultural contacts.
• At least two (2) years of experience working with computers.
• Effective communication skills with internal and external contacts.
• Good interpersonal skills. Ability to deal tactfully with the public.
• Sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies.
• Ability to deal with multi-cultural contacts with sensitivity.
• Good organizational skills.
• Attention to detail.
• Bi-lingual preferred.
• Working knowledge of Microsoft Word, Excel and Outlook.
• Ability to pass a federal background check and obtain a suitability determination.
• Ability to work with computers and the necessary software typically used by the department.

BI Incorporated
Responsibilities
Summary
Provides administrative and clerical support for an Intensive Supervision Appearance Program (ISAP) office.
Primary Duties and Responsibilities

• Greets and communicates with ISAP program participants, community visitors, agency personnel and general visitors.
• Ensures that program participants are properly checked in for office visits.
• Answers the phones and directs calls appropriately.
• Maintains program participant case records on the computer system by performing data entry.
• Maintains files and other related documentation.
• Assists the Program Manager and Case Specialists with case coordination, communication with the contracting agency and routine clerical tasks.
• Coordinates transportation services for program participants.
• Performs other duties as assigned.