Job Description
- Monitors the performance of all Body Shop metrics.
- Directs marketing plans and schedules regular contacts to encourage business.
- Establishes and maintains good working relationships with insurance adjusters.
- Establishes and maintains good working relationships with customers to encourage repeat and referral business.
- Implements aggressive advertising plan to increase Body Shop business.
- Monitors daily productivity reports and corresponding payroll records.
- Follows up on parts department orders to ensure parts availability.
- Monitors progress and completion of vehicles in the shop and calls customers as necessary
- Monitors paper flow to ensure that all documents are accounted for, filled out completely and legibly, and filed or distributed to the appropriate parties.
- Prepares final billing for completed repair orders.
- Controls accounts receivable for body repair work.
- Maintains professional appearance.
- Other duties as assigned.
The Bell Ford Mission Statement
Doing what's right, every time
Creating an exceptional place to work, everyday
Excellence in everything we do
It's not hard to find a Ford dealer in Phoenix, but it is hard to find a dealership like ours. High-pressure sales tactics, needless haggling, and a lack of respect has no place at our Ford dealership. We aim to provide a great product, and offer the highest levels of customer service possible. We realize that our customers are the reason Bell Ford exists, and we strive to deliver the best products and services from the showroom to the auto service center.
Respect is also at the core of our business practices. We simply provide information and let our product speak for itself. Above all, we listen to what our customers ask for and deliver without question