Administrative Assistant - Alma

We are currently seeking an Administrative Assistant to join our team of highly qualified professionals that share our vision of Empowering Children to Conquer their World! Pediatrics Plus is a highly collaborative pediatric healthcare provider. This role provides customer service and clerical support for therapy and preschool operations onsite.

What we offer:

• Competitive Pay
• Paid Time Off
• Medical, Dental, & Vision Insurance
• State of the Art Facilities & Technology
• Hours: 7:30-4:30

What you will do:

• Greet children and families as they arrive and direct them to appropriate areas as needed
• Promote a friendly atmosphere for families, staff and visitors
• Receive phone calls for therapy and preschool operations. Answers questions/provides support as indicated or transfers call to appropriate department
• Understand internal processes required for a patient to receive services
• Check in patients per protocol
• Communicate with preschool personnel regarding any parent/visitor for the preschool
• For initial evaluation or treatment session, provide Welcome Packet to family, assure payment is received per funding source, and process all items as outlined in the Administrative Assistant Manual
• Complete daily, weekly, and monthly tasks / reports as outlined in Administrative Assistant Manual
• Update appropriate software throughout the day and communicate evaluation cancellations to appropriate personnel
• Understand various funding sources for therapy and assist in explaining to families
• Obtain signed financial documents from families
• Assist in communication with families and Financial Service Coordination when changes in funding occur
• Make needed corrections within deTaso as related to classrooms and therapy times
• Process paperwork between site and central administrative team as outlined in the Administrative Assistant Manual
• Receive payments for therapy and preschool operations
• Update patient information and contacts as reported by families
• Manage outgoing and incoming mail, scanning and distributing appropriately
• Fulfill all requests for medical records
• Make badges for new employees and students
• Order supplies bi-weekly and stocks supplies as they arrive
• Follow closing procedures of facility
• Assist site administrative support team in planning events for the site
• Cross trains with Administrative Coordinator /Therapy Coordinator and ABA Coordinator
• Assist with tours for families

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/ Certification:

• High School or equivalent (Required)
• Bachelors Degree (Preferred)
• 1+ year of Administrative Experience (preferred)

Skills/ Abilities:

• Ability to communicate effectively and professionally with a wide variety of people
• Must be able to work with children birth to age 21 and their families
• Strong organizational skills with attention to detail and accuracy
• Basic computer skills which includes a working knowledge of database, word processing, spreadsheet, and internet software
• Ability to communicate effectively and professionally with a wide variety of people
• Ability to problem solve and think about how changes in funding could affect our clients financially
• A desire to serve families and go the extra mile
• Ability to handle multiple tasks in a very busy environment
• Ability to read and interpret documents such as safety rules, policies, and other company documents
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of families or employees of organization
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
• Ability to add, subtract, multiply, divide, in all units of measure using whole numbers, common fractions, and decimals
• Ability to maintain regular and punctual attendance. Ability to complete tasks in a timely manner

Essential Physical Requirement:

While performing the duties of this job, the employee is frequently required to talk or hear. The employee is regularly required to walk, sit, use hands and fingers to handle, lift, feel, and reach. The employee is frequently required to stand and stoop, twist, bend, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include near and distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee is required to maintain regular and punctual attendance. The employee is required to complete tasks in a timely manner.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Compensation: Starts at $14.00 per hour

Full Time

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