Responsibilities:
-Provide cheerful and responsive customer service to walk in clients, potential clients, and others visiting our Summit Avenue office
-Answer CHS main line telephone calls and manage according to need forwarding those that appear to qualify for CHS services to the Program Specialist
-Provide administrative support for the Executive Director and Development Director
-Manage homeowner survey results in an excel spreadsheet
-Forward concerns and feedback from homeowner surveys to Executive Director, Home Repair Manager, and/or Client Services Coordinator
-Create, mail and file letters or mailings to donors, homeowners or partner organizations
-Print and fold brochures for lobby stands ensuring they are adequately filled at all times
-Help with any clerical and administrative needs
Education:
-A high school diploma or GED required.
-Associate or bachelor’s degree preferred.
Requirements:
-Previous reception experience preferred.
-Exceptional customer service skills in person and over the phone
-Clerical experience
-Excellent organizational skills to handle multiple priorities
-Interpersonal skills with an ability to work with homeowners and potential homeowners
-Proficient in Microsoft Office: Outlook, Word, Excel, and PowerPoint
Job Types: Full-time, Part-time
Pay: $16.00 - $19.00 per hour
Expected hours: 20 per week
Schedule:
- 4 hour shift
- Monday to Friday
Ability to Relocate:
- Greensboro, NC 27405: Relocate before starting work (Required)
Work Location: In person