Job Description
- Performs a full range of administrative support duties, typically in support of a middle-to upper-level manager.
- Facilitates workflow through a manager's office.
- Develops reports; may perform a variety of duties commensurate with this level, e.g., respond to problems similar to a Customer Service Representative, coordinate events/functions, process documents, input data and orders, department purchases; and may receive project work consistent with the skills and skill level found in the job's other work.
- Drafts and types of standard letters and memoranda from specific instructions and prepares documents for distribution.
- Maintains and updates established web sites with the assistance of basic web publishing software applications.
- May maintain databases, systems applications or files to ensure accurate and current information is available for use by others.
- Schedules meetings, coordinates travel arrangements, and maintains appointment calendars on behalf of department managers or supervisors; may coordinate meeting amenities (i.e., refreshments, etc.).
- Gathers and summarizes data from various sources in order to complete reports and special projects.
- Receives and refers visitors and telephone callers within the department, ensuring that callers reach their intended destination.
- Processes and distributes incoming and outgoing mail, interoffice messages, faxes, and voicemail messages throughout the department.
- Researches, resolves and responds to inquiries/concerns from internal and/or external customers. Escalates complex issues for resolution as appropriate.
- Gathers or creates and maintains records or data and distributes information as appropriate to department members or internal/external customers.
- May perform analysis of data and resolve discrepancies following prescribed procedures.
- May organize/maintain records of Supervisor's or others' projects and correspondence, following up on pending items; may facilitate/organize workflow through the supervisor's office, ensuring follow-up items are addressed.
- Creates and maintains sensitive department records; uses data to prepare letters and memoranda for supervisor's signature.
- Perform a full range of administrative support duties within Engine Engineering.
- Plan and organize the calendars for Engine Engineering Managers
- Proactively lead arrangements for travel including VISA and passport management
- Schedule and support department meetings
- Consolidate monthly report inputs
- Coordinate with other Administrative Assistant(s) to provide overall support to Engine Engineering organization
- Implement SharePoint updates and manage communication distribution lists
- Numerous miscellaneous tasks related to daily operation of PEC and plan special events as needed
- Experience as Administrative Assistant (high)
- Strong computer skills including Microsoft Office (high), Microsoft Outlook (high), and Sharepoint (medium)
- Excellent organizational skills (medium)