Administrative Assistant

Administrative Assistant at Piano Lab

Position Overview:

• Location: 7028 E Fish Lake Road, Maple Grove, MN 55311
• Type: 10-20 hours per week, part-time, in-person with potential for hybrid work
• Pay: $18-$25 per hour dependent on experience

About Us:

Piano Lab is a music education company in Maple Grove, MN, dedicated to providing engaging piano lessons for children ages 4 and up. We are a women-led, queer-owned business committed to inclusivity and fostering a supportive community.

Key Responsibilities:

• Phone Communication: Make and answer calls to schedule lessons, follow up with leads, and address inquiries. Must be comfortable and enjoy phone interactions.
• Organization: Manage and organize our Google Drive and ClickUp tasks. Keep the studio and documents in order.
• Process Documentation: Create and update Standard Operating Procedures (SOPs) to ensure smooth operations.
• Community Engagement: Assist in coordinating events, compiling newsletters, and managing communications with the Minnesota Music Teachers Association (MMTA).
• Tech Support: Help with onboarding/offboarding users on Seesaw (Learning Management System) and troubleshoot tech issues.

Qualifications:

• Experience: At least 2 years in an administrative or similar customer service role.
• Communication Skills: Excellent phone etiquette, writing, and interpersonal skills.
• Tech Proficiency: Familiarity with GSuite, ClickUp, and willingness to learn new software.
• Organizational Skills: Strong ability to manage multiple tasks and prioritize effectively.
• Inclusivity: Openness to all backgrounds, races, sexual orientations, and ethnicities.

Ideal Candidate:

• You enjoy interacting with people and have a friendly demeanor.
• You are efficient, detail-oriented, and can find simple solutions to tasks.
• You have a genuine interest in being part of a community-focused, music education environment.
• You're interested in a long-term role, eager to stay with us for at least a year or more, with potential for growth and development.

How to Apply:

• Record a 2-3 minute video introduction via Loom or a similar video-recording software, highlighting your relevant experience and why you're interested in this role.
• Send the link to this video, in addition to your resume, to us at info@pianolabmn.com.
• If you have any questions, please include them in your message!

Join Our Team:

If you're looking for a meaningful role in a dynamic and inclusive music education setting, we'd love to hear from you. Apply now to be part of our mission at Piano Lab and help us create a positive impact in the lives of our students!

Job Type: Part-time

Pay: $18.00 - $25.00 per hour

Expected hours: 10 – 20 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• 4 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Piano Lab is dedicated to promoting inclusivity, anti-racism, and supporting the LGBTQIA+ community. We seek candidates who are committed to these principles. Does this description align with your values?

Education:

• High school or equivalent (Preferred)

Language:

• English (Required)

Ability to Commute:

• Maple Grove, MN 55311 (Required)

Work Location: In person