Administrative Assistant

Great Opportunity - Hourly Pay + Bonus Plan

The position of the Administrative Assistant must have the ability to greet all customers in person or on the phone in a professional manner and to effectively meet and deal with the public daily. Must be upbeat, pleasant and always presents a professional demeanor. The Administrative Assistance reports to the Senior Property Manager and the Assistant Property Manager directly.

RESPONSIBILITIES:

· Greet all customers in a professional manner. Answer income calls and complete guest cards when applicable.

· Maintain cleanliness of kitchen, conference rooms, common areas.

· Co-working /office supplies.

· Learn Video Wall and interact with customers if needed.

· Assist in entering leads into computer software.

· Professionally, either verbally or in writing respond to phone calls and email inquiries.

· Complete daily follow up on phone calls.

· Verify application information for accuracy and completeness as needed to assist staff.

· Prepare move-in packets.

· Review and explain lease and lease terms, property information such as laundry card use, keys, parking, pets, etc.

· Assist with inspecting apartments prior to move in as needed.

· Accurately input information into software as needed.

· Assist in Timely process of rent collections and implement follow through with delinquent accounts by calling, and/or delivering balance notices in a timely manner.

· Investigate complaints, disturbances, and violations of residents. Assist in working on a solution with Leasing.

· Enter work orders and close out completed work orders. At times follow up with residents after work order is completed at the request of your Supervisor.

· Timely and accurately submit timesheet to Supervisor.

· File material into appropriate files. Ensure resident files are in a neat and proper order and kept up to date.

· Deal with occasional unpleasant, angry, or discourteous people.

· Deliver items and notices to properties.

· Walk downtown properties as needed, sort packages, walk the building and collect items from the rent box as needed.

· Inspect and maintain order in the package areas.

· Any other duties or responsibilities that may be assigned.

· Growth potential to a leasing professional.

· EOE

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus opportunities

Work Location: In person