Accounts Receivable/Collections Specialist

Job Summary

Maintain accurate accounts receivable records by reviewing aged customer account balances, collecting on overdue accounts, posting transactions, and preparing ledger entries. Act as a liaison between customers and staff in the resolution of invoicing inquiries and/or disputes.

Who We Are

WE ARE GREAT PLACE TO WORK CERTIFIED!

Check out our Great Place to Work company profile and come join our team! https://www.greatplacetowork.com/certified-company/7011856

Ongweoweh Corp is a Native American-owned, pallet management company providing pallet & packaging procurement, recycling services and supply chain optimization programs. Ongweoweh provides custom reporting along with data and trend analysis for a very diverse customer base of Fortune 500 companies. Ongweoweh services a variety of industries, including food and beverage, pharmaceuticals, grains, chemicals, automotive components, oil, technology, corrugate, retail, and more. Established in 1978, Ongweoweh Corp was founded by Frank Bonamie, an enrolled member of the Cayuga Indian Nation of New York, and has grown to be one of the most successful privately-owned Native American companies in the United States.

What We Offer

• 401(k) with employer matching
• Dental insurance
• Life insurance
• Medical insurance
• Three weeks paid time off plus eight paid holidays
• A FUN work environment with monthly Fun Day activities!
• Hybrid Remote work schedule with up to 10 remote days monthly!
• Mentorship program
• Pay-It-Forward charitable programs

What You Bring

• Associates degree preferred
• Two years of bookkeeping/accounting experience
• Equivalent combinations of education and experience will be considered

Full Details:

A Typical Day as an Accounts Receivable Support Specialist

50% Contact customers regarding outstanding invoices and send customer statements of aging accounts receivables. Follow established collections process and maintain accounts receivable data including detailed notes on collections attempts and invoice status. Provide continual follow up on outstanding balances.

20% Review sales order data for accuracy, verify information on bill of lading, and enter invoices into customer online invoicing systems. Responsible for completing consolidated invoicing at month-end.

15% Receive and respond to telephone and email inquiries from customers and staff regarding invoicing or open orders. Follow up on account statements and other discrepancies regarding received account payment, outstanding balances, initial order information and serve as liaison between departments and customers in the resolution of invoice disputes and inquiries.

10% Review internal and customer reports as requested, including, but not limited to: customer statements, open order reports, unapplied cash, etc.

5% Perform related duties as requested to meet department and Company objectives.

Equipment, Machines and Software We Use:

Ability to operate various office equipment including computer, printer, telephone, fax machine, and photocopier.

Computer Software: D365, Power BI, Clerios, and Microsoft Office to include Outlook, Word, Excel, and Access.

Valuable Knowledge, Skills and Abilities for This Position

• Computer proficiency including word processing, spreadsheets, and generating reports and graphs using standard software applications.
• Strong interpersonal and communication skills and the ability to work effectively with individuals at all levels of the organization structure.
• Ability to develop, plan, and implement short- and long-term goals.
• Resourcefulness in writing, recommending, and implementing policies and procedures throughout all levels of the organization.
• Knowledge of federal and state employment laws and regulations.
• Excellence in interpersonal and communication skills, including writing and making effective presentations to internal and external top management officials.
• Ability to analyze and solve complex problems in a timely manner.
• Leadership proficiency.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person