Our company provides armed and unarmed guard services to schools, banks, commercial/residential buildings, etc. We are customer-centric based and offer our clients a high level of customer service. We are looking to hire an Accounts Receivable specialist to perform billing to our clients and improve our current A/R methods.
Job Description:
The Accounts Receivable Specialist will be responsible for managing the Accounts Receivable functions within the finance department of our security guard company. This individual will play a crucial role in ensuring accurate and timely invoicing, collections, and reconciliation of accounts. The Accounts Receivable Specialist will work closely with internal teams and external clients to maintain positive relationships and facilitate the timely processing of payments.
Key Responsibilities:
- Invoicing and Billing:
- Generate and distribute accurate invoices to clients based on contract terms and service agreements.
- Review billing discrepancies and address any issues or discrepancies promptly.
Collections Management:
- Monitor Accounts Receivable aging reports and follow up on outstanding invoices.
- Communicate with clients via phone, email, and written correspondence to facilitate timely payments.
- Negotiate payment plans and resolve payment disputes as necessary.
Cash Application and Reconciliation:
- Process incoming payments and apply them accurately to the corresponding customer accounts.
- Reconcile payments received with invoiced amounts and resolve any discrepancies.
Customer Service and Relationship Management:
- Serve as a primary point of contact for client inquiries related to billing and Accounts Receivable.
- Provide exceptional customer service by addressing client concerns and resolving issues in a timely manner.
- Cultivate positive relationships with clients to ensure continued satisfaction and prompt payment.
Reporting and Analysis:
- Prepare regular reports on Accounts Receivable aging, cash flow, and collections performance.
- Analyze receivable trends and provide insights to management for decision-making purposes.
- Assist in month-end and year-end closing processes as they relate to Accounts Receivable.
Qualifications:
- Bachelor's degree in Accounting, Finance, or related field preferred.
- Proven experience (2+ years) in Accounts Receivable, billing, or collections role, preferably within the security services industry.
- Proficiency in accounting software (e.g., QuickBooks, Sage) and Microsoft Excel.
- Strong understanding of billing processes, invoicing procedures, and Accounts Receivable best practices.
- Excellent communication and interpersonal skills with the ability to interact professionally with clients and internal stakeholders.
- Detail-oriented with strong analytical and problem-solving abilities.
- Ability to prioritize tasks, meet deadlines, and work effectively in a fast-paced environment.
Note: This job description is intended to convey information essential to understanding the scope of the role and is not exhaustive. Other duties, responsibilities, and qualifications may be required as deemed appropriate.
Job Types: Full-time, Part-time
Pay: $21.03 - $23.50 per hour
Expected hours: 20 – 40 per week
Benefits:
- 401(k)
- Flexible schedule
- Health insurance
- Paid time off
Experience level:
- 2 years
Schedule:
- Day shift
- Monday to Friday
Work Location: In person