WORK LOCATION: This is an on-site role at company headquarters in Brooklyn, NY
BENEFITS: Access to Medical Benefits, paid Vacation and Sick Leave
POSITION SUMMARY:
Our client, Cotronics Corporation (Learn more about them here: https://www.cotronics.com/vo/cotr/ ), is currently looking for an Accounts Receivable Representative who is organized, responsible, and has an attention to detail to uphold the vision of their team. This role is responsible for processing and reconciling receivable invoices, statements, and payments, managing aging reports and corresponding with customers in collections efforts. Additionally, this role is a part of the Customer Experience team and in that capacity will also provide some sales support through taking orders from customers (both over the phone and in writing), and providing excellent customer service throughout all interactions. This role reports both to the Finance Manager as well as the Sales and Customer Experience Manager.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Accounts Receivable
- Creates, enters, and emails receivable invoices and statements.
- Pre-authorizes, charges, and reconciles credit card payments.
- Prepares deposits by matching checks to invoices and entering payments into systems.
- Analyzes customer records in an efficient manner and makes any corrections and/or modifications accurately and within company guidelines.
- Manages aging reports and collections by monitoring past due accounts.
- Performs collections outreach by contacting customers and arranging for payment of outstanding invoices and resolves customer account inquiries.
- General
- Answers incoming telephone calls, answers customer questions and/or takes customer orders, takes messages, or transfers calls.
- Processes order information in systems efficiently and accurately, while providing quality service.
- Contacts customers to obtain missing information or data to ensure complete and accurate records.
- Applies knowledge about company policies, procedures, and pricing to best meet customer needs.
- Performs various administrative duties such as word processing, data entry, photocopying, faxing, and collating.
- Executes filing duties (both paper and electronic) accurately, including creating and maintaining filing systems and retrieving records.
- Liaises with other departments as needed to reconcile issues and ensure efficient cross functional processes.
- Completes all jobs, duties and special projects as assigned
- High School Diploma or Equivalent.
- Approximately 2+ years of work experience in an accounting capacity.
- Proven experience in Accounts Receivable, billing, or related finance roles.
- Excellent interpersonal and communication skills with a customer-centric approach.
- Strong problem-solving abilities and attention to detail.
- Familiarity with accounting software and/or CRM systems.
- Proficiency with Microsoft Office Suite
- Sales or customer experience background is a plus.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Cotronics may change or assign other duties to this position.
Cotronics Corporation is an equal opportunity employer. We believe that the most effective way to invite and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Cotronics does not discriminate in employment because of race, creed, national origin, religion, age, color, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.