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Form of workwho we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
about this team
Through our product and our culture, we build quality and diverse relationships across North America that ignite positive guest experiences and create a lasting brand impact beyond our vertical channels. Drive awareness and acquisition by meeting guests where they are. Create and shift perceptions by extending brand reach and credibility. Grow retention and lifetime value by driving traffic to owned channels. Build community by supporting ambassadors & local businesses
a day in the life: what you’ll do
- You will be the first point of contact for Key Partners across North America, while also leading large scale partnerships.
- Work cross-functionally to deliver strategies across guest experience, training, brand experience, educator experience, and Marketing
- You work in close collaboration with the Manager, Program Manager, Director, Strategic Sales and Senior Retail Directors to help shape the long-range roadmap and strategy.
- Lead the end-to-end management of the key partnership, business including, but not limited to, application process, onboarding to order timeline, day to day account management, Pre buys, contracts, strategic pilots and initiatives
- You identify and develop new potential opportunities, while managing and elevating partner performance in your existing portfolio
- You will work cross functionally with Community, Sports Marketing, Product, and more, on experiences and activations
- Through reporting and data analysis you develop specific initiatives with your cross functional partners driving a healthy comp business across partners
- You work cross-functionally with our Product leaders to collaborate on the ideal assortment throughout both the seasonal and planned buy process. Responsible for communicating product trends to our product team and influencing the assortment
- You lead market planning conversations with cross-functional partners to support driving traffic back to lululemon channels in new and existing markets
- You are a great coach and consistently support to your partners with their requests and provide insights around orders, inventory management and brand experiences
- You monitor the in-season ordering process and support in any partner-facing communication
- You confidently track your sales to report on business trends and escalate any opportunities or concerns
- You provide onboarding with the right tools and training, including product education, VM, brand, social media best practices
- You manage our brand integrity including pricing policy, buy process, media content, and A/R status, including all terms in the lululemon partnership agreement
- You are comfortable representing the lululemon brand through presentations, sweat dates and meetings with current and future partners
- Occasional travel within the US and Canada
qualifications
- 4+ years related work experience in related workforce - sales, account management, retail leadership
- Retail store or regional manager experience preferred
- Account Management experience is preferred
- Passion for technical, high performing product
- Self-motivated, passionate, detail-oriented, multi-talker, thrives in a fast-paced environment creating from net new
- Strong analytical, problem solving, and root cause identification skills
must haves
- Acknowledge the presence of choice in every moment and take personal responsibility for your life.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.
- Communicate with honesty and kindness and create the space for others to do the same.
- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Foster connection by putting people first and building trusting relationships.
- Integrate fun and joy as a way of being and working, aka doesn’t take yourself too seriously.
Additional Notes
Authorization to work in the USA is required for this role.
Authorization to work in the USA is required for this role.
Compensation and Benefits Package
lululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $81,100-$106,500 USD annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program, subject to program eligibility requirements.
At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
- Extended health and dental benefits, and mental health plans
- Paid time off
- Savings and retirement plan matching
- Generous employee discount
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series (to name a few)
Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.
workplace arrangement
This role is classified as hybrid under our SSC Workplace Policy:
In-person collaboration is important, and much of the role can be performed remotely. Work is performed onsite at least 3 days per week.
#LI-Hybrid #LI-EC0
