Accounts Receivable Clerk

ABOUT HOTEL DROVER:

Inspired by the pioneering spirit of the West, Hotel Drover delivers true Texas hospitality. Named to honor the legendary cowboys who drove cattle to market across the plains, Hotel Drover is an Autograph Collection® property, offering a truly unique guest experience in the heart of the historic Fort Worth Stockyards. Our goal is simple. To harness the true spirit of the Stockyards through the legacy of the drover, creating an experience that can only be achieved here in Fort Worth. Proud of where we came from, we greet visitors with a tip of the hat and a firm handshake, welcoming all to enjoy life’s simple pleasures and genuine Texas hospitality. So, dust off your boots, grab your hat and join us at Hotel Drover.

WHO WE’RE SEEKING:

We’re seeking a unique individual who will embody the heart and soul of the Fort Worth Stockyards while caring deeply about our brand and community – someone who acts as an extension of our mission, values, and culture. This person is driven to create meaningful experiences for our employees, guests, and community. We want to work with someone who brings a spirit of fun, authenticity, collaboration, and genuine hospitality to their life and work. We are seeking an individual who will whole-heartedly take responsibility for ensuring Hotel Drover successfully delivers Legendary Service to every guest, every day.

Responsibilities:

• Must always maintain confidentiality and security of relevant information.
• Assist sales in establishing customer credit in accordance with hotel policies and procedures, including but not limited to the application process, reference checks, credit limits, direct bill listing, deposit requirements and other cred-related activities.
• Maintain an efficient collection process, which includes an organized filing and tracing system, the distribution of demand letters, the monitoring of returned checks and charge backs, the performance of collection calls, and the preparation of bad debt write-offs.
• Attend and contribute to regular meetings (pre-cons, credit, etc.) in order to maintain positive working relationships.
• Monitor and prepare financial reports in accordance with hotel requirements while meeting various deadlines, for example, month end ageing reports, etc.
• Deliver accurate and timely invoices, statements, and schedules to guests and/or clients.
• Respond to inquiries effectively and promptly. All issues and/or disputes must be communicated to the operating departments and/or department leader.
• Assist with other accounting duties as directed.
• Other special projects and duties, as assigned.

Requirements:

• Demonstrated record of successful interpersonal skills working with diverse people and levels of authority.
• Multi-task ability in a fast-paced environment.
• Knowledge and experience with computers and Microsoft programs.
• Must have the ability to work with Birchstreet, Opera, Avendra Ibuy, and M3.
• Demonstrated ability to communicate effectively, both written and verbal.