Address
Form of workAbout Our Company
Graebel Van Lines is the largest independent Van Line in the US and a leader in corporate and residential moving services, warehousing and comprehensive workplace solutions. Recently receiving its Women Owned Business status (WEBNC) and headquartered in Dallas, the new re-launched company is built on the legacy of the Graebel family, which began in 1950, and continued, by its recent acquisition from successful moving industry experts Vauna and Robert Peterson. We are an energetic, fast paced company looking for someone who will operate with integrity, energy and a passion for being the best.
SUMMARY
To apply the Company's lockbox, mailed in, bank draft and ACH and credit card payments into Net Suite \ Oracle. Adhere to cash application and credit posting policies, practices and procedures and to assist the clients and coworkers with payment inquiries. Facilitate any missing information and\or procedures that affect payment. Act's a liaison between the customer and operations when required.
RESPONSIBILITIES
- Provide customer service to our customers and operations staff
- Make calls or send emails to customers regarding application issues or concerns
- Run reports and maintain spreadsheets as directed by the manager
- Assist as needed with other projects
- Maintains a level of confidentiality with internal and external personal
- Posts customer payments by recording cash, checks, and credit card transactions.
- Posts revenues by verifying and entering transactions form lock box and local deposits.
- Updates receivables by totaling unpaid invoices.
- Verifies validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and from customers;
- Resolves valid or authorized deductions by entering adjusting entries.
- Resolves invalid or unauthorized deductions by following pending deductions procedures.
- Resolves collections by examining customer payment plans, payment history, credit line; coordinating contact with collections department.
- Protects organization's value by keeping information confidential.
- Updates job knowledge by participating in educational opportunities.
- Accomplishes accounting and organization mission by completing related results as needed.
