Account Representative (Non Territory) Los Angeles

What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Delivery and Logistics Company in the world.

Distinguished as No. 1 World’s Best Workplace™ by Great Place to Work and Fortune Magazine

DHL is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives. 

Start YOUR career with DHL today… 

DHL is looking for ambitious “hunter” sales professional that will eventually be responsible down the road, for consulting and selling international logistics/transportation services to meet sales targets and generate revenue within an assigned territory. 

The position starts of as an “Account RepresentativeNon Territory”to the sales team and will maintain a high level of customer service with their existing customers and demonstrate those relationships to help them expand the business. This person will also assist the team to develop new clients by prospecting and responding to business development leads. In addition, this person will actively monitor and review customer global sales activity and make adjustments to processes and strategies as needed.

Key Responsibilities as an Account RepresentativeNon Territory:

• Provide assistance to members of the sales team with proposals, lead generation, reporting and lead qualification Analyze reports and provide data to support administrative improvement initiatives
• Create reports based on current data to support management
• Provide sales support to the team members including, but not limited to tracking shipments for customers, identify records, draft
• correspondence, resolve customer complaints or issues, prepare presentations, participate in ride-a-longs, update CRM tracking system and other administrative duties
• Online searches and create lead generation initiatives Cold calling and profile potential customers actively participate in planning meetings and events for the sales team
•  Complete assigned projects as needed

Key Responsibilities (once you transition into outside sales):

• Sell profitable new key business within assigned territory by cold calling, cultivating leads and networking Make customized presentations to various decision making audiences to close new business
• Maintain and increase revenue streams with current key accounts in a specific territory, to include: face to face visits, problem solving and administrative follow-up
• Master extensive international knowledge of the DHL network and must use company tools, processes and technologies to manage/grow territory and document activity Ensure high post-sale satisfaction and positive long-term relationships
• Collaborate with Sales and Operations teams to improve sales and revenue growth within territory

Skills & Qualifications:

• Entry level professional contributor on a project or specialty work team
• Typically requires BS/BA or related work experience in subject area and 2 plus years of experience in related field. Strong negotiation and communication skills (verbal and written)
• Computer Proficiency in Microsoft Excel (additional experience with a CRM system is preferred) Successful academic and professional track record with solid achievements, rankings, or awards
• Transportation industry, service solution sales, or international sales experience highly preferred
• All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability
• Entry level professional contributor on a project or specialty work team
• Typically requires BS/BA or related work experience in subject area and 2 plus years of experience in related field. Strong negotiation and communication skills (verbal and written)
• Computer Proficiency in Microsoft Excel (additional experience with a CRM system is preferred) Successful academic and professional track record with solid achievements, rankings, or awards
• Transportation industry, service solution sales, or international sales experience highly preferred

Employee Benefits & Incentives

DHL benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry They include:

• Salary $61,100 - $81,500
• Bonus/Incentive Programs
• Retirement Savings – 401K with company match
• Medical, Dental, Vision, well-being programs
• Tuition Reimbursement
• Generous Paid Time Off – Starting at 4 Weeks
• Paid Leave
• Employee Discount Program
• Employee Assistance & Work Life Program
• Outstanding training opportunities

DHL is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.  The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.