Account Representative Full-Time (Bilingual English/Spanish)

Don Roberto Jewelers has been helping others get what they want for 50 plus years! We offer a diverse selection of quality merchandise to provide our customers with the fashion and value they deserve. Our success is attributed to our experienced Associates who believe in our business vision and exceptional service.

We are seeking dedicated and enthusiastic full-time Account Representatives to join our dynamic team. We offer a competitive hourly wage, vacation, sponsored healthcare & Welfare benefits as well as sponsored 401(k) retirement benefits.

Qualifications:

· Bilingual Spanish/English required, additional language skills a plus.

· Previous retail or customer service experience.

· High School Diploma or equivalent.

In accordance with federal, state, and local laws, candidates must have a valid driver's license or unexpired picture ID issued by the State authority, and a social security number that can and will be verified through the State's E-Verify system.

Candidates must have the ability to work a flexible schedule, including weekends and holidays. The retail store environment may require evening hours.

Essential Duties, include but not limited to:

· Achieve or exceed assigned monthly bad debt performance plans.

·Gather information from consumers to open charge accounts in accordance with company policies as well as compliance with federal, state and local regulations.

· Review and understand consumer credit reports to provide accurate information on approved limits authorized by store management.

· Collect personal transaction information and maintain data accuracy and security in accordance with the company's consumer privacy policy.

· Call customers and work to reduce past due accounts and schedule payment arrangements.

· Accept payments or advances on established consumer credit accounts.

· Maintain professional attire, demeanor and neatness in accordance with company policy.

· Other duties as assigned.

If you are a motivated individual with a passion for exceptional customer service, we want to hear from you. Compensation is based on various factors related to federal, state, and local minimum wage requirements, and considers work experience and skills ability.

Don Roberto Jewelers’ Privacy Disclosure for Applicants:

At Don Roberto Jewelers, privacy is a serious matter and our policy to collect data from job applicants is in accordance with federal, state, and local laws. Our California Employment Privacy Policy (the “Policy”) applies to any associates, job applicants, prospective associates, and former associates who are California residents and about whom we have collected personal information for employment-related purposes only, including in the course of employment or application for employment with us (collectively, “you”). The Policy does not apply to the information we collect about you in the capacity as a DRJ customer.

The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable to federal, state, and local laws.

Job Type: Full-time

Pay: $17.50 - $26.00 per hour

Benefits:

• 401(k)
• Health insurance

Application Question(s):

• The company does not employ minors. Are you under the age of 18?
• As a condition of employment, applicants must be able to comply with the immigration reform and control Act of 1986. Are you able to establish both your identity and work authorization?
• The position you are applying for requires both oral and written Spanish skills. Do you meet this requirement?
• Have you worked for Don Roberto Jewelers before? If yes, please provide us with dates of employment.
• The work location for this position is performed on-site in Watsonsville, CA. Do you have any concerns with commuting to the work location?

Work Location: In person