Account Manager

We aren't your typical startup. We've seen rapid growth in the last 18 months at our 3PL, taking on some of the largest clients in the eCommerce space with our innovative approach to managing shipping, storage, and third party logistics. We are looking for the next core position at our tight-knit team.

We are seeking a highly motivated Account Manager to join our rapidly growing company. As an Account Manager for our eCommerce 3PL company, you will be a vital link between our business and our clients. In this role, you will be responsible for managing and nurturing relationships with key accounts, ensuring client satisfaction, and effectively communicating client needs to our internal teams. Your primary focus will be to maintain and grow our business relationships, providing expert advice and solutions to meet the unique logistics and supply chain needs of our clients.

Key Responsibilities:

• You'll manage clients and their satisfaction with our services. Great, professional, and prompt communication is a must.
• You'll be responsible for managing multiple customer accounts, including communicating with them and catering to their needs.
• You'll serve as the primary point of contact for internal and external constituencies on all matters pertaining to the CEO.
• Fast learners needed: Be flexible to take on new tasks, small projects, and challenges that would help the team.

What We Offer:

• Lots of opportunities for growth with us, we are looking for a long-term hire to help us scale from here.
• A culture of innovation where your ideas and contributions are not just welcomed but celebrated.
• A fast-paced, dynamic environment where every day brings new challenges and opportunities for growth.
• Competitive compensation and benefits, and a flexible work environment.

Who You Are:

• A self-starter who thrives in a rapidly changing environment and is comfortable with figuring things out themselves.
• Exceptionally structured and organized, with a talent for managing multiple tasks and deadlines.
• A problem-solver who can anticipate needs and address issues before they arise.
• Excellent in professional communication, both written and verbal, and able to interact with individuals at all levels.
• Experienced in providing support at a high level, to both other team members and clients.

Qualifications:

• Proven experience as an Account Manager or executive assistant.
• Ability to organize a daily workload by priorities.
• Must be able to meet deadlines in a fast-paced, quickly changing environment.

Job Requirements:

• This is an in-person job only. Must be able to commute to our Gardena office M-F
• Work hours are 10am-6pm PST M-F, with a bit of flexibility if needed
• Compensation is $24/hr to start with lots of room to grow with the company