Manager, Internal Communications

Manager, Global Internal Communication
Benefit Cosmetics
Calling all rule-breakers, innovators & fun-loving self-starters! Are you smart, sassy & scrappy? Do you love to laugh out loud? You’re just what we’re lookin’ for, Gorgeous!
You’re sooo Benefit!
The Manager, Global Internal Communication plays an integral role in supporting employee engagement, internal messaging, and strategic communication priorities. This role will help manage the flow of information to the Benefit team worldwide and oversee our global employee Intranet, developing it into a robust source of critical company news, managing weekly updates with new content, resources, and information. This role requires someone with a passion for and considerable experience in writing. Expected to also have established knowledge of employee communication & engagement best practices, this role will serve as a champion for Benefit’s culture, supporting internal events and employer brand storytelling. As a key member of the newly established Global Communication function at Benefit, this role will play a critical part in helping to establish new processes, partnerships, and connection across the world with high levels of agility, creativity, and strategic thinking.
What You’ll Do:

• Support the optimization of our Internal Communications channels and execute against a channel & content plan to ensure effective communication and reach across our hybrid and geographically distributed workforce
• Help, develop & execute against an internal editorial/publication calendar in support of the global communications strategy
• Contribute to and work within the Communications Team to build meaningful internal amplification of external communications campaigns, building internal pride in the Benefit brand and business
• Serve as an advisor to global business partners and corporate functional leaders including the People Team, DEI, CSR, Finance, Marketing and Regional Leadership on key initiatives and develop strategic communications plans
• Contribute to key employer brand campaign strategies & creative briefs, including annual tentpole moments such as Pride and International Women’s Day, to ensure infusion of employee-led storytelling and Internal Communications priorities
• Develop Internal Communications toolkits to be shared with markets globally in support of consistent messaging & execution
• Strategize employee-led storytelling opportunities and work across the business to discover, curate and share compelling stories about our unique company DNA, our products, culture, and people

Qualifications:

• Bachelor’s degree required; equivalent experience may be accepted.
• 5+ years work experience in communications or similar field

Schedule:

• Hybrid - requires onsite presence weekly

The target salary range for this position is $90,000-$120,000 annually. The actual salary offered will depend on a variety of factors, which may include, as applicable, years of relevant experience; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. This position is eligible to earn an annual bonus. This position is also eligible for the following benefits, including but not limited to: comprehensive health, dental and vision plans; a 401(k) plan with employer matching, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts.
Salary Grade
6
Job Level
P3
Position Type
Exempt
Job Class & Location
Hybrid
Department/Division
Communications
Direct reports (Y/N)
N
Reports to
Director, Global Internal Communications
AMEX Eligible
Yes
Bonus %
10%
Range
$90,000-$120,000
Job Purpose
The Manager, Global Internal Communication plays an integral role in supporting employee engagement, internal messaging, and strategic communication priorities. This role will help manage the flow of information to the Benefit team worldwide and oversee our global employee Intranet, developing it into a robust source of critical company news, managing weekly updates with new content, resources, and information. This role requires someone with a passion for and considerable experience in writing. Expected to also have established knowledge of employee communication & engagement best practices, this role will serve as a champion for Benefit’s culture, supporting internal events and employer brand storytelling. As a key member of the newly established Global Communication function at Benefit, this role will play a critical part in helping to establish new processes, partnerships, and connection across the world with high levels of agility, creativity, and strategic thinking.
Core Responsibilities

• Support the optimization of our Internal Communications channels and execute against a channel & content plan to ensure effective communication and reach across our hybrid and geographically distributed workforce
• Help, develop & execute against an internal editorial/publication calendar in support of the global communications strategy
• Contribute to and work within the Communications Team to build meaningful internal amplification of external communications campaigns, building internal pride in the Benefit brand and business
• Serve as an advisor to global business partners and corporate functional leaders including the People Team, DEI, CSR, Finance, Marketing and Regional Leadership on key initiatives and develop strategic communications plans
• Contribute to key employer brand campaign strategies & creative briefs, including annual tentpole moments such as Pride and International Women’s Day, to ensure infusion of employee-led storytelling and Internal Communications priorities
• Develop Internal Communications toolkits to be shared with markets globally in support of consistent messaging & execution
• Strategize employee-led storytelling opportunities and work across the business to discover, curate and share compelling stories about our unique company DNA, our products, culture, and people
• Assist the Director, Global Internal Communications in the execution of internal events & employee engagement experiences, including Worldwide All-Hands, Global Team Town Halls, and the annual Global Leadership Conference
• Contribute to ideating & executing employee engagement activities during monthly in-office “Think Pink Weeks”
• Assist the global Executive Assistant Team in the development & management of a worldwide calendar of annual meetings & events to inform key communications touchpoints throughout the year
• Strategize campaigns to build brand affinity and advocacy amongst employees; help build brand ambassadors program
• Develop content that supports the talent recruitment strategy and drives candidate attraction, including sourcing & crafting posts for LinkedIn, Glassdoor, and LifeAtBenefit Instagram
• Support the Associate Manager, Global Internal Communications to analyze performance of Internal Communications & employer brand platform metrics to surface insights around what moves the needle for Benefit employees
• Provide regular reporting and performance analysis on Internal Communications & employer brand platform metrics
• Identify opportunities to amplify content and news across various channels and outlets, and keep your finger on the pulse of internal chatter, as well as local, industry, and competitor news

Complexity
Supports complex issues, often that require a high-degree of confidentiality and/or in-depth knowledge of the company. Key contributor to the positive evolution of our internal company culture with direct engagement in strategic projects & programs, and with our people. Involved with budget development & management.
Working Conditions & Physical Demands

• Able to work in a traditional office environment.
• Able to sit, stand, and use a personal computer for prolonged periods of time (6-8) hours
• Ability to travel as needed

Interactions
This role will have international market team & some executive-level exposure and requires executive presence, respectful & professional people skills, strategic sensibility, and effective & clear communication.
Requirements
Qualifications, Knowledge, and Experience

• Bachelor’s degree required; equivalent experience may be accepted.
• 5+ years work experience in communications or similar field

Skills & Abilities

• Exceptional written & verbal communication skills
• Strong knowledge of Internal Communications, employee engagement, and internal tools & platforms
• Direct experience working with leadership teams in employee communications, engagement and/or events
• The ability to successfully create engaging and informative creative content to foster employee engagement and strengthen company culture
• Experience partnering with employer brand teams to convert internal engagement into external recruitment marketing content
• Experience with social content strategy across employer brand channels, including LinkedIn, Glassdoor, Instagram, etc.
• Past experience with producing internal meetings & events, including All-Hands and Town Halls
• Proven track record and ability to manage multiple projects, priorities & deliverables
• Experience with influencing senior and executive level leaders and working across international markets with a culturally diverse team
• Proven consensus building and interpersonal skills
• Comfort with ambiguity and the ability to problem solve, test, and learn
• Resourceful and effective problem solver who thinks proactively
• Ability to move in a fast-paced environment, highly adaptable, able to reprioritize and change gears quickly
• Proficient in Office 365, especially Powerpoint, and Outlook
• Design experience in Adobe Creative Suite and/or Canva a plus
• Exceptional organizational and presentation skills
• Attention to detail

Disclaimer

• The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee.
• The scope of the job may change as necessitated by business demands.

Document Control
Original Publish Date
January 2024
Revision Date
N/A
Prepared by
Jeri Vizza
Authorized by (Manager)
Lisa Stratton
Reviewed by (HR)
Jessica Houston
Employee Name
Employee Signature
Date Signed
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Disability insurance, Health insurance, Dental insurance, Flexible spending account, Paid time off, Vision insurance, 401(k) matching, Employee discount, Life insurance