Will Call Representative

Join Our Team as a Will Calls Representative at Shepherd Electric Supply!

Location: Baltimore, MD

About Shepherd Electric Supply: Shepherd Electric Supply, a leading Wholesale Distributor with a rich history since 1892, is seeking a dedicated Counter Sales Manager to join our team. We take pride in our experienced and knowledgeable sales team, and we are looking for a motivated individual to lead our Counter Sales department. This position is based in Frederick, MD, with locations in Laurel and Baltimore MD, Washington DC, and Sterling, Virginia.

Position Summary: The Will Call Representative plays a critical role in our company. You will join a team of experienced peers while performing a variety of functions within our warehouse and counter teams. The essential functions and responsibilities of the position may vary based on business needs.

Schedule: Monday to Friday, 8:30 am - 5:30 pm

Pay: $21.00/hr

Essential Functions:

• General warehousing experience required, including but not limited to:
• Order pulling and Stock rotation through RF gun
• Receiving and Merchandise return processing
• Demonstrates a professional attitude, conduct, and appearance
• Maintains customer satisfaction by assisting customers with identifying parts, providing quotes, processing orders, restocking counter merchandise while pulling all Will Call orders
• Ability to build and maintain customer relationships
• Work in a team environment, supporting multiple product lines
• Process Credit Card and Cash transactions
• Participates in training to maintain and grow basic knowledge of electrical products
• Performs all other associated tasks assigned by Leadership team

Job Qualifications:

• High School Diploma or equivalent required
• Warehouse experience preferred
• 1 - 3 years of experience in the Electrical industry preferred
• Computer proficiency preferred, Eclipse software system helpful
• Ability to work on feet (stand and walk) for the entire assigned work shift
• Able to repeatedly bend, stoop, or climb to transport work materials, including climbing ladders when necessary
• Ability to lift 70 - 80 lbs.
• A valid driver's license and Forklift Certification preferred
• Ability to pass a background check and drug test
• Bilingual (Spanish), a plus

Why Shepherd Electric Supply?

• A comprehensive benefits package that includes medical, dental, life insurance, a prescription drug plan, paid vacation, personal time, and a 401k plan with an employer match.
• A culture of inclusion and diversity. We’re an equal opportunity employer that truly values and celebrates every individual.
• Be part of a legacy. Join us in driving Shepherd Electric Supply’s mission of unparalleled service, exceptional pricing, and top-tier products. Let’s write the next chapter of our history together!

Equal Opportunity Employer: Shepherd Electric Supply is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Join our team at Shepherd Electric Supply and be a part of our success story! Apply today.