Whataburger Director Of Training

The Director of Training is responsible for promoting and supporting a learning culture and guiding the implementation of the company’s learning strategy. Manages the Zone Training Coordinators and provides guidance and expertise on training and development issues to members of Operations leadership. Understands and communicates the Brand relationship between the marketing-generated expectations of our customers and Operations execution. Manages company training program execution at the System level. Assesses measures and reports on the effectiveness of Training activities.

Responsibilities:

• Manages the company training programs .
• Monitors and measures the programs for effectiveness and consistency to ensure that organizational objectives are being met. Delivers train-the-trainer sessions for various new products, LTOs, and other corporate initiatives as appropriate. Recommends and assists with development of solutions to address opportunities. Reports on the effectiveness of Training activities.
• Manages the Restaurant Career Development Path (RCDP) program by monitoring and evaluating the MIT’s progress and making recommendations to Directors of Operations, Area Managers and Human Resources.
• Provides insight, analysis, and communication regarding training and system needs to the Director of Training, as expressed by Operations. Consults with Director of Field Training, Key Operators, and Area Managers to develop training plans and strategies to meet identified training needs as part of the system-wide training strategy that are consistent with the Mission and Vision of the Company.
• Provides development, coaching, and mentoring for various members of Operations, particularly Area Managers, Directors of Operations, and Regional Directors of Operations.
• Evaluates current and proposed training programs and materials to provide feedback for improvements.
• Provides development, coaching, and mentoring for Zone Training Coordinators.
• Monitors proper use of operations training programs including Orientation for MIT’s and both in unit and classroom training.
• Analyzes the success of learning activities using assessment tools and evaluates results. Recommends and implements appropriate training and performance improvement interventions, as indicated.
• Provides clear and articulate communications to operations regarding standards, operational functions, and expectations for performance.
• Takes a leadership role within the markets they support to promote and champion people growing within the organization.
• Able to travel.
• Stay away from home as needed 28 days with new unit openings.

Job Type: Full-time

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan

Schedule:

• 10 hour shift
• 8 hour shift

Work Location: In person