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Form of workJob Description
Job Title: Director of Operations
Salary Range: $120,000 - $140,000 per year
Location: New Orleans, LA
Job Type: Full-time
Benefits: Please refer to the attached document for details.
Job Description:
We are seeking a talented and experienced Director of Operations to join our New Orleans based Restaurant Group. As the Director of Operations, you will be responsible for leading and directing our above store leaders towards operational excellence. This role requires a self-motivated individual with exceptional organizational skills, adaptability to change, and a creative mindset to overcome challenges while ensuring brand standards and financial success. You will provide strategic guidance to our team of Area Directors, ensuring adherence to systems and processes at the store level, while also contributing to the overall vision of the company.
Principal Duties and Responsibilities:
- Engage with units and team leaders in a hands-on approach, supporting above store leadership.
- Hold all leadership accountable for upholding brand standards.
- Mentor all positions within the organization to foster engagement and success, ensuring availability for their development.
- Support, reinforce, and align decisions with the unique culture of our company.
- Assist Area Directors in delivering exceptional guest experiences at our restaurants.
- Train and develop Area Directors, manage career expectations for the management team, and clearly communicate brand and company standards.
- Understand, define, and execute the purpose, requirements, and desired results of all company programs. Lead the area in implementing these programs, including restaurant marketing, training/talent, and recruiting functions.
- Develop and manage business planning processes in collaboration with Area Directors, including analyzing external and internal environments to identify areas for improvement and recommending necessary changes.
- Take full responsibility for the financial performance of the company, overseeing the financial analysis of individual restaurants and the district, and making recommendations for improvement. Manage all aspects of the restaurant EBITDA, including budget planning, management, and performance.
- Analyze business trends and financial data to assess and improve performance, both operationally and financially.
Qualifications:
- High School Diploma or GED required; College Degree preferred.
- Minimum of 5 years of multi-unit management experience with a proven record of success.
- Experience in an organization with clear career progression.
- Strong knowledge and skills in analyzing profit and loss statements and overall financial performance of the company.
- Proficiency in staffing with a track record of achieving results.
- Familiarity with labor laws.
- Preferred experience in local store marketing.
- Proficient in various technology systems, especially Microsoft Office (Word, Excel, Outlook, PowerPoint), Posi Touch (POS), Compeat, Restaurant 365, Hot Schedules, 7Shifts, and ability to adapt to new systems easily.
Additional Requirements:
- Must possess the ability to lead, motivate, and empower managers to achieve higher levels of performance.
- Ability to align the team with the company's culture by striking a balance between seriousness and fun.
- Capable of managing basic tasks and fiscal Operations for a growing company.
- Proactive problem-solving skills in operational and personnel matters.
- Excellent interpersonal and communication skills.
- Ability to handle all public dealings.
- Willingness to recognize personal shortcomings and actively seek improvement.
- Proficient in setting goals, creating plans, and translating plans into action for individual restaurants and the entire district.
- Ability to measure performance objectively and subjectively, holding direct accountability to meet performance expectations.
Benefits:
- VERY Competitive base salary + BONUS
- Paid weekly
- Paid time off
- Medical/Dental/Vision Insurance
- Long Term Incentive Plan
- 401K Company Match
- Opportunities for Advancement
- Quality of life
- Equal Opportunity Employer
- May be required to lift, carry, push, or pull heavy objects up to fifty pounds, kneel, bend, stoop, ascend or descend stairs, and reach and grasp objects.
If you are a dynamic leader with a passion for operational excellence and a desire to contribute to a Growing Restaurant Group, we invite you to apply for the Director of Operations position. Join our team and help shape the future success of our company.
To apply, please submit your resume and cover letter outlining your relevant experience and qualifications. We appreciate all applications, but only selected candidates will be contacted for an interview.
As part of our recruiting process, we may contact you regarding positions we feel are a good fit or engage with you via SMS text message. By clicking to submit your application, Superior Talent Source has your consent to communicate via SMS text message moving forward.
#STS
Our recruiters have decades of experience in recruiting for the Hospitality industry, and they have built up an excellent network of relationships as well as a deep understanding of the marketplace.
Our recruiter's expertise together with our approach is focused on finding the right fit for both candidate and client, whilst delivering a quality service.
Our success is built on investing in relationships and doing it the right way. Going beyond phone calls and e-mails, taking the time to attend conferences, being active members of professional groups and social media. Getting to know clients and candidates on a personal level and supporting and nurturing the relationships we establish.
Lastly, we know what it takes and how to match the right candidate to the right client.
