Wellness Coordinator

Icebox Cryotherapy Studios is looking for full-time and part-time employees for our studio location.
Icebox is an upscale athletic and therapeutic spa specializing in innovative cold therapies. We work with clients who are looking for athletic wellness/recovery, natural pain management & skin health.
We offer a flexible schedule allowing for a great work-life balance. Team members will assist with client reception, introduction to various therapies, package & product, and education. Preferred work history in the spa/health and wellness industry, must have basic computer and administrative skills. We love people who are obsessed with health and wellness! Wellness coordinator must have retail sales and membership experience and love to be in a membership sales environment. Enjoy a great work environment with paid training and monthly bonus opportunities. Must be able to work weekends.
Job Type: 30-40 hours a week. Studio is open 7 days/week but closed on major holidays. Shifts range from 4-8 hours in length.
Compensation: Hourly with bonus/commission opportunities
RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

• Deliver an overall excellent customer service experience.
• Promote and educate clients on company products, services, and memberships.
• Create relationships with clients to further personalize their experience.
• Proactively attend to clients to ensure quality customer service.
• Answer customer queries regarding services.
• Recommend & select services and packages.
• Work with potential franchisees on learning more about Icebox.
• Work with existing Franchisees who are visiting from other studios for training.
• Work closely with team members to ensure the Icebox Experience is perfect!
• Maintain the cleanliness of the studio.

REQUIRED SKILLS AND TRAITS:

• High energy and motivated personality.
• Overall basic knowledge of health and wellness.
• Desire to learn and work as a team.
• Comfortable interacting with clients and other franchise studios.
• Thrives in multitasking environments.
• Punctual, reliable, and excel in time management.
• Ability to lift 50 lbs. Icebox performs background checks for potential hires to help ensure a safe and secure workplace for our employees and studio guests.

Job Type: Full or Part-time
Benefits:

• Employee discount
• Flexible schedule Schedule:
• Monday to Sunday
• Weekend availability

Supplemental pay types:
Education:

• High school or equivalent (Required)

Experience:

• Retail sales: 1 year (Required)

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Icebox Cryotherapy Studios Corporate.