Address
Form of work- Assist Warranty Supervisor in submitting warranty claims for payment to Lexus.
- Review all repair orders for proper documentation.
- Manage Extended Warranty schedules and keep them current.
- Submit Extended Warranty claims and process payments when received.
- Open and close Roadside repair orders daily.
- Create purchase orders for vendors.
- Provide administrative support to the Warranty Supervisor and Service Department as needed.
Requirements
- 1-2 years automotive booking experience required
- Warranty knowledge highly preferred
- CDK experience is highly preferred
- Proficient knowledge of Microsoft Office required.
- Strong verbal, written and interpersonal communication skills with proficiency in dealing with individuals at all levels inside and outside the organization
- Excellent problem solving, decision making, and customer service skills
- Ability to work in a fast-paced environment and handle multiple tasks and prioritize
- Must be detail-oriented and able to work independently.
- Strong organizational and follow-up abilities.
JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law.
DISABILITY ACCOMMODATIONS
If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family's Talent Acquisition department at talentacquisition@jmfamily.com for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.
