Warehouse Operations Manager/Bilingual Mandarin

Who we are

YQN is a leading one-stop international logistics online services platform, offering comprehensive international logistics services, including FCL, LCL, air freight, rail service, trucking, customs clearance, warehousing, cargo insurance, bulk cargo service, port of destination services, etc.

We are designed to apply the internet and digital technology to visualize and optimize cross-border supply chain logistics to achieve the same efficiency and convenience as express delivery. ‘Simple shipping and easy freight’ is the mission of YQNLINK. We have developed strategic cooperative partnerships with leading ocean carriers and logistics service providers such as COSCO Shipping, Maersk Line, Sinotrans, etc.

We have built up the ocean and air transport network from China to the world and introduced a series of innovative product offerings such as the First-class FCL, First-class LCL, First-class Air Freight, realizing online quotation, online orders, online logistics tracking, and other abundant functions, to build a more efficient and intelligent cross-border supply chain logistics.

H1B visa is available to qualified employees.

Responsibilities

• Be responsible for the overall operational performance of the warehouse and lead training initiatives to improve employees
• Supervise the delivery and receipt of goods in the warehouse; manage the inventory, quality control, and other business procedures; ensure that the business adheres to all safety regulations and other government requirements.
• Familiar with the project process, monitor and analyze data, and ensure the efficient operation of the system in the warehouse through data management.
• Complies with federal, state, and local warehousing, material handling, and shipping requirement by studying existing and new legislation.
• Effectively handle customers' complaints, provide feedback, visit customers and perform service communication.
• Constantly optimize and minimize the operation, property damage, and loss caused by returns cost of warehouses
• Work closely with the IT department to promote a more efficient process system.

Qualifications

• Bachelor's Degree or above.
• 5 years of experience in logistics warehouse management.
• 3+ years experience in a warehouse lead role
• Proficient knowledge of warehouse procedure and policy
• Excellent problem-solving skills and leadership qualities
• Ability to work with all levels of company staff
• Comfortable delivering frequent direct written and oral feedback
• Solid knowledge of mainland China export policy
• Experience working in a fast-paced environment with multiple priorities and tight deadlines.
• 1+ year 3PL (Third-party logistics) experience
• Proficiency in Mandarin speaking

Job Type: Full-time

Benefit:

· 401(k)

· Dental insurance

· Health insurance

· Pay time off

· Bonus pays

·

Job Type: Full-time

Pay: $80,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Experience:

• Warehouse experience: 3 years (Preferred)

Language:

• Mandarin (Preferred)

Ability to Relocate:

• Fontana, CA: Relocate before starting work (Required)

Work Location: In person