Veterinary Receptionist

Zoot Pet Hospital and Luxury Boarding is an animal veterinary care and boarding facility located in Georgetown, Texas. We are a full-service animal hospital providing veterinary care to dogs, cats, and offer services such as routine medical, surgical, and dental care. Here at Zoot Pet Hospital, our mission is simple. It is about everyone on our team coming in everyday and giving our clients their very best. Our veterinarians are unmatched and our staff is vetted, trained, and passionate. Our facility is modern, comfortable, and surrounded by four private acres. It is through our consistency in maintaining the highest standards in treatment and care that we are able to call ourselves the best Veterinary Hospital and Boarding facility in Georgetown and greater Austin. If you are a passionate and caring team player, please apply today!

As a Receptionist you will:

• Receive and place calls to clients for the purpose of scheduling.
• Prioritize multiple tasks in a calm, organized manner.
• Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc.
• Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian’s instructions, and schedule all future appointments.
• Utilize hospital computer systems to document medical records and communicate with clients and teammates.
• Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures.
• Excellent customer service skills and an exceptional level of communication in a professional manner.
• Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures.
• Maintain a positive attitude in all interactions with clients, pets and other teammates.
• Demonstrate ability to show empathy toward clients and treat pets with compassion and respect.
• Utilizing standard office/business equipment.
• Knowledge of veterinary medical terminology and procedures.
• Schedule includes some weekend shifts; minimum of two Saturday's per month.
• Experience with veterinary software is preferred.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Possession of organizational skills.
• Critical thinking – Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations.

Job Type: Full-time

Pay: $14.50 - $17.50 per hour

Expected hours: 37 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person