Veterans Housing Case Manager

Join our team at Transition Projects!

Are you passionate about serving your community and ready to start or continue a career with an established nonprofit? Transition Projects seeks people who want challenging career opportunities that deliver personal and professional fulfillment. Our dedicated and energetic employees provide essential services to a marginalized, vulnerable population. We take pride in making a difference in the lives of so many every day.

ABOUT US

Transition Projects connects individuals with the services, resources, and tools they need to end their homelessness. Our team of over 350 assists more than 10,000 people each year at 14 different sites in the Portland metro.

· On any given day, we help meet the basic needs of more than 500 people experiencing homelessness through our Resource Center.

· On any given night, we provide a safe place to sleep for more than 800 people with nowhere else to turn.

· In any given year, we help place more than 1,000 people into affordable housing – and then support them in retaining that housing.

Transition Projects values the diverse voices, perspectives, and practices offered by participants, staff, volunteers, community partners, and our board of directors, and we rely on this diversity to craft innovative approaches to providing critical services and to creating positive, systemic change. We recognize that our diversity is our strength, and it is critical to advancing our mission and enhancing the well-being of participants, staff, volunteers, and the community.

COMPETITIVE BENEFITS

• 95% company paid Health Benefits
• 100% employer paid short-term disability and long-term disability
• 14+ paid time off per year
• 12 paid employee choice holidays
• 401k plan starting at 4% match
• Hybrid work environment
• Eligible for Public Service Loan Forgiveness

Hours: Monday – Friday; 9:00am-5:00pm (flexible hybrid schedules available)

Mt.Scott Office - 7916 SE Foster Rd Portland, OR 97206

Starting Salary Range: $23.97/hr

GENERAL RESPONSIBILITIES

This position focuses on housing placement and sustainability, participant engagement and socialization within the community, to prepare participants for self-sufficiency post subsidy. The right person for this role is someone who has creative problem-solving skills, is highly engaging and organized with strong motivational skills to help participants stay on track to accomplish their housing stability goals. This is a non-exempt, represented full-time position.

The Transition Projects Case Management program covers three distinct areas of participant service: Access, Housing and Retention. Employees hired as Case Managers are expected to be able and willing to perform the duties of each of these functions and may have duty priorities adjusted as needed. Duties may take place at any of our service sites or off premises.

SPECIFIC RESPONSIBILITIES

Access, Housing, and Retention:

• Assist in the development and implementation of individual goals and objectives to attain stability, housing and ultimately maintain self- sufficiency.
• Address barriers to individual goals and objectives including (but not limited to) - mental health, substance use, income development, tenant education, socialization, basic needs.
• Identify, locate and coordinate delivery of services for participants.
• Meet with participants as needed to provide and coordinate delivery of services.
• Coordinate with agency staff to provide consistent quality and comprehensive services to participants.
• Develop and maintain relations with community resources to assure service availability to participants.
• Create and maintain relationships and resource knowledge specific to the population served.
• Coordinate housing placement and retention services.
• Conduct home visits (this duty requires the ability to operate the agency automobile).
• Attend staff meetings, case management meetings and partner meetings as assigned.
• Maintain accurate, updated and comprehensive participant files.
• Maintain accurate and updated documentation of services in HMIS.
• Adhere to allocated budgetary guidelines.
• Provide monthly Case Management Reports as requested.
• Facilitate groups such as Retention, Men’s and Women’s Engagement, etc.
• Follow Case Management Best Practices.
• Other duties as assigned.

MINIMUM QUALIFICATIONS

The right individual for this position has a passion for helping others and a desire to work in an organization that serves people who are experiencing poverty and homelessness.

Education/Experience:

• Bachelor's Degree in a related field OR 2 years work experience in social services required
• Demonstrated ability to interact with other agencies in developing and providing services to participants; including ability to advocate on behalf of participants for services with other agencies.
• Demonstrated knowledge of chemical dependency and mental health issues and appropriate treatment resources.
• Ability to identify and work effectively with property and building managers, developing positive long-term relationships.
• Ability to provide mediation between agencies, participants, and property and building managers.
• Up-to-date familiarity of community resources and services available to assist the homeless.
• Demonstrated knowledge of domestic violence and sexual assault issues and resources.
• Demonstrated knowledge of services available to assist the homeless.
• Demonstrated knowledge of services available to assist veterans.
• Demonstrated ability to work as part of a team in the delivery of services to participants.
• Computer literacy. Demonstrated ability to use word processing, database, spreadsheet, e-mail, and Internet programs.
• Demonstrated ability to maintain accurate and comprehensive participant files.
• Demonstrated ability to prepare accurate and comprehensive statistical and narrative reports.
• Bilingual English/Spanish preferred. Applicants who are themselves veterans will receive priority consideration.
• Valid driver’s license, liability insurability and possession of reliable transportation, or otherwise capable of responsive off-premises mobility.

Transition Projects, Inc. is an equal opportunity employer and does not discriminate on the basis of race, color, religion, age, gender, sexual orientation, ancestry, national origin, citizenship, marital status, familial status, physical or mental disability, veteran status, genetic information, source of income, union participation or activities, or any other status legally protected by applicable local, state or federal law.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Job Type: Full-time

Pay: $23.97 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

People with a criminal record are encouraged to apply

Ability to Commute:

• Portland, OR 97206 (Required)

Work Location: Hybrid remote in Portland, OR 97206