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SalaryWhy UT Southwestern?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. UT Southwestern is honored to be a veteran-friendly work environment that is home to approximately 800 veterans. We value your integrity, dedication, and the commitment you’ve made to our country. We’re proud to support your next mission.
Ranked as the #1 hospital in Dallas-Fort Worth for the sixth consecutive year, we invite you to continue your healthcare career with us at UT Southwestern. You will discover a culture of teamwork, professionalism, and consistent opportunities for learning and advancement into leadership roles.
All full-time employees will have a robust benefits package including employer paid medical insurance. Children and family medical insurance plans are available at a cost to the employee.
To learn more about the benefits UT Southwestern offers visit https://www.utsouthwestern.edu/employees/hr-resources/ .
Job Summary
UT Southwestern is in search of a Control and Data Acquisition System (CDAS) Operator to join their Utilities Station team in the Facilities Management department.
CDAS operators at the Clements University Hospital (CUH) are responsible for monitoring and controlling HVAC conditions in the CUH, Zale Lipshy, Ft. Worth Moncrief, and Plano/Richardson clinics. The operator acts as the afterhours (nights and weekends) non-emergency call center for staff, patients, and visitors. In the event of utility outages, CDAS acts as the command center for Facilities Management staff to restore affected utility systems; monitors the Building Automation System, elevator status, the Fire Alarm system, medical gas system and alarms, bed board status, the TransVac system, Swiss Log system, the Cetani temperature monitoring system, and various other critical components in hospital operations.
Work Location: Dallas Campus, Clements Hospital
Shift Requirement: Saturday, 6:00 PM to 6:00 AM Sunday, 6:00 PM to 6:00 AM Monday, 6:00 PM to 6:00 AM Tuesday, 6:00 PM to 10:00 PM
Experience and Education Qualifications
Graduation from high school, vocational school, or GED.
Previous Building Automation or Energy Management System experience required.
Three (3) years’ experience in operation and maintenance of HVAC controls, air handlers, steam and chilled water air conditioning, and pumps.
Proficient computer knowledge in Microsoft office software and facility management software. BACnet protocol experience helpful.
Excellent customer service experience required.
Job Duties
Operates the Central Data Acquisition System, which consists of Energy Management Software from multiple Building Automation Systems.
Monitors the utility alarms on campus and analyzes alarm conditions to determine course of action.
Assists in remote troubleshooting of equipment failures.
Using the EMS, operators remotely monitor and control the campus air handlers, exhaust fans, chillers, boilers, pumps, space temperatures, humidity, etc.
Monitors critical customer equipment and freezers.
Dispatch appropriate shop personnel via radio or pager to respond to alarms that cannot be controlled by CDAS.
CDAS is the campus and University Hospitals call center after normal business hours.
Operators will assist callers with a variety of customer requests.
Record all alarm events and customer calls into the Customer Request Log for work order assignments.
Performs other duties as assigned.
Knowledge, Skills & Abilities
Work requires knowledge in HVAC digital control systems for all aspects of cooling, heating, and ventilation systems.
Work requires previous computer knowledge in Microsoft office software and facility management software. BACnet protocol experience helpful.
Work requires previous customer service experience.
The following is the acronym, "PACT", and is fundamental to all non-clinical positions at UT Southwestern Medical Center:
P-Problem Solving: Employees take ownership in solving problems effectively, efficiently, and to the satisfaction of customers, or managers. They show initiative in addressing areas of concern before they become problems.
A-Ability, Attitude and Accountability: Employees exhibit the ability to perform their job and conduct themselves in a professional and positive manner reflecting a professional environment readily assuming obligations in a dependable and reliable manner.
C-Communication, Contribution, and Collaboration: Who are our customers? Anyone who requests our help, needs our work product, or receives our services. Employees focus on customer service with creative solutions while improving the customer experience through clear, courteous, and timely delivery and communication. Sharing ideas with others helps expand our contribution to department goals.
T-Teamwork: Employees work to contribute to the department’s success by supporting co-workers, promoting excellence in work product and customer service, and in maintaining a satisfying, caring environment for each other.
Working Conditions
Work is performed primarily in a laboratory, general office, or outside area.
Any qualifications to be considered as equivalents in lieu of stated minimum require prior approval of Vice President for Human Resources Administration or his/her designee.
This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes UT Southwestern to obtain criminal history record information.
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. To learn more, please visit: why-work-here/diversity-inclusion .
