Job Description
Receive competitive pay, benefits and the chance for on-the-job continuing education at an innovative dual Urgent Care/ER office when you onboard in our Patient Access Advocate / Front Desk position!
Intuitive Health, in partnership with Riverview Hospital, is looking for someone to fill the Patient Access Advocate / Front Desk position. In this role, you will be part of an upbeat, professional team in an atmosphere conducive for learning new and useful skills that will serve you as you look to your future. You also will have the complete support of management that is 100 percent invested in your success. Patients will be grateful for your assistance and you will end each day knowing you made a difference.
If you are interested in joining a company that is setting the bar for the way Urgent Care is approached, apply for our Part Time Patient Access Advocate / Front Desk opening today!
*Part Time Day Shift - Rotating days with a 6-week set scheduleResponsibilitiesPatient Access Advocate / Front Desk job responsibilities include:
- Welcome all visitors to the office, check in patients and take payments
- Use various methods for insurance verification
- Check all paperwork and patient files for accuracy; generate and maintain files
- Answer multiple phone lines; send calls to proper area
- Create an atmosphere that promotes return customers
- Comply with all company, state and federal policies
- H.S. graduate or GED certificate
- At least six months of healthcare experience or a background in customer service
- Multitasking skills and ability to prioritize
- Insurance verification and healthcare insurance knowledge
- Prefer one year of medical office experience
- Must be a skilled communicator and able to manage conflict
- Some knowledge of medical language and billing codes a plus
- *Required to show proof of being fully vaccinated against COVID-19 prior to employment