Position Overview:
The Transportation Coordinator will have the responsibility to direct and coordinate the daily transportation activities working with Distribution Centers, carriers, and teams throughout the company to meet all service and company goals.
Responsibilities:
- Provides customer service/fields calls and emails regarding deliveries; providing updates, estimating delivery times, and acting as liaison to ensure on-time delivery and problem resolution.
- Manages activities throughout the order transportation cycle to ensure established deadlines are met.
- Provides timely and effective communication to drivers, distribution center personnel, and support vendors to ensure efficient service.
- Reviews freight costs and manages carrier rates to reduce costs and meet budgeted guidelines.
- Utilizes transportation systems and software to generate efficiencies in routing, dispatching, and driver communications.
- Administers program for recording and reporting driver/carrier performance.
- Ensures timely and accurate reporting in association with compliance to applicable laws and company policies (i.e. mileage, over speed, over idle, hours of service).
- Assists in routing and assignment of third-party carrier loads as needed.
- Involved in securing transportation, matching carriers with customers and maintaining positive customer and carrier relations.
- Work with Common Carriers on both rate negotiations and surge capacity requirements.
- Assists in auditing and processing service provider invoices as needed.
- Performs other duties as assigned.
Requirements
- Minimum of 3 years’ experience working with freight carriers.
- Advanced coordination/administrative skills, to include good analytical skills.
- Intermediate computer skills (Excel, Word), and use of general office equipment.
- Strong communication (written and verbal) skills and the ability to communicate to a variety of internal and external stakeholders.
- Highly functional in a team environment and have strong cooperation and team building attributes.
- Eagerness to learn and take on new tasks and challenges.
- Working knowledge of DOT regulations and company transportation policies and procedures.
- Good problem-solving skills.
- Excellent customer service and communication skills (verbal and written).
- Good fact-finding and problem-solving skills.
- Ability to work efficiently and calmly under less-than-ideal situations.
- Bilingual Spanish preferred.
EDUCATION and/or EXPERIENCE
Two-year college degree or three to five years related experience and/or training; or equivalent combination of education and experience.
Food Safety & Quality Requirements/Responsibilities:
- Adheres to all Food Safety/Quality SOP’s
- Accurately completes required Food Safety & Quality Records
- Communicates any known or suspected Food Safety/ Quality issues to the Q.A. Manager and Department Manager
- Responsible for reporting any food safety concerns or tampering with product
- Attends all Food Safety/Quality training sessions
Physical Requirements:
The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs, balance; stoop, kneel or crouch; talk and hear. The employee may occasionally lift and/or move up to 25 pounds.
Work Environment:
While performing the duties of this job, the employee is exposed to a general office environment where the noise level is usually moderate as well as a warehouse environment, which may expose employee to work in a cold temperature (-20 degrees) at times. Schedule may include weekends.
Disclaimer
This position description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required. Employee may be asked to perform other duties as required.
Job Type: Full-time
Pay: From $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Ability to Relocate:
- Ontario, CA: Relocate before starting work (Required)
Work Location: In person