Thrifty Customer Service Representative

Customer Service Representative- Full-Time

• Sweeps, shovels or vacuums loose debris or salvageable scrap into containers and removes containers from work areas.
• Inspects parts, equipment, or vehicles for cleanliness, damage, and compliance with standards or regulations.
• Drives vehicles up for customers.
• Washing vehicles
• Fuel vehicles
• Makes key tags for vehicles.
• Greets customers at the cashier desk in a pleasant and professional manner.
• Processes customer bills.
• Receives credit card payments from customers; records amount received.
• Issues receipts to customers.
• Provides refunds or credit memorandums to customers for returned merchandise or as directed by managers.
• Answers customer questions about service performed or products purchased, or refers them to someone who can.
• Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
• Provides clerical and secretarial assistance to departments as needed.
• Answering of incoming calls.
• Maintains a professional appearance.
• Keeps work area neat and clean

Job Requirements

• Must have valid driver's license with clean driving record.
• Ability to drive both manual and automatic vehicles.
• Ability to follow both oral and written directions and instructions.
• Ability to read road maps, use of GPS whenever necessary.
• Maintain regular and prompt attendance.
• Positive attitude demonstrating courtesy to all customers.

• Promotes a productive working relationship with others.
• Generates pride and commitment within the department and Bill Marsh
• Promotes cooperation and teamwork through actions.
• Maintains positive working relations.

Benefits

• Competitive compensation
• Health benefits
• Profit sharing
• 401(k) with company match
• Paid time off
• Paid holidays

Job Type:

• Full-time

Thank you for your interest in working at Bill Marsh Auto Group is an Equal Opportunity employer.