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SalaryWe are seeking a Call Center Representative to join our team. The successful candidate will be responsible for providing excellent Customer Service by answering incoming calls, responding to customer inquiries, and resolving customer issues. A self driven, motivated person will have opportuniites to move up within the company!
Responsibilities:
- Provide excellent Customer Service to callers.
- Provide accurate information to customers in a timely manner.
- Respond to customer inquiries in a professional and courteous manner.
- Handle customer complaints and escalate them as needed.
- Record customer information accurately in the system.
- Maintain customer records and update them as needed.
- Follow up with customers to ensure their satisfaction.
We thank you for your interest. Only those selected for an interview will be contacted.
GFL Environmental is an equal opportunity employer and encourages women, Aboriginal people, persons with disabilities and members of visible minorities to apply. We seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. GFL will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Parental leave
- Referral program
- Vision insurance
Experience level:
- 1 year
Shift:
- Day shift
- No nights
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Work Location: In person
