Customer Service Representative

Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a great opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills.

Responsibilities:
- Answer incoming customer inquiries via phone, email, and chat
- Provide accurate and timely information to customers regarding products, services, and promotions
- Assist customers with placing orders, processing returns, and resolving any issues or concerns
- Conduct outbound calls to follow up with customers and provide additional support or information
- Maintain customer records by updating account information and documenting interactions
- Collaborate with other departments to resolve customer inquiries or escalate issues as needed
- Perform data entry tasks to update customer profiles and track customer interactions

Requirements:
- Fluent in English (multilingual skills are a plus)
- Excellent phone etiquette and strong communication skills
- Previous experience in Customer Service or sales is preferred
- Ability to effectively communicate and empathize with customers
- Strong problem-solving skills and the ability to think quickly on your feet
- Proficient in data entry and computer skills
- Must be able to work well in a team environment

Location:

We offer competitive pay rates and opportunities for career growth within our organization. If you are passionate about providing exceptional Customer Service and enjoy working in a dynamic environment, we would love to hear from you. Apply now to join our team as a Customer Service Representative!

Job Type: Part-time

Pay: $13.00 - $14.00 per hour

Work setting:

• In-person

Ability to Commute:

• Adrian, MI 49221 (Preferred)

Ability to Relocate:

• Adrian, MI 49221: Relocate before starting work (Preferred)

Work Location: In person