Talent Operations Associate

Hi there! We're Razorfish. We've been leading the marketing industry with our digital expertise since the start of the internet. But in 2020, we did a full reboot. What's different? It all starts with people. Weird, wonderful, complex people - with diverse backgrounds in strategy, creative and technology. But no matter how different we are, we all have one thing in common. We believe our differences are our strength. So, we push for inclusion, challenge convention, and bring in new perspectives, to inspire new ideas. Because when we connect by understanding what makes people different, we can create unforgettable experiences that enrich lives. Join us at razorfish.com.

Razorfish is looking for a Talent Operations Associate to join our Talent team!

Reporting to the Talent Manager, you will provide front-line HR support for employees and managers as well as provide generalized administrative and operational support to the Talent team and Talent Partners.

Some of things that you can expect to do in this role include maintaining employee data in the HRIS, managing the onboarding and exit process, responding to or escalating HR-related employee inquiries, partnering with cross-functional teams to resolve issues, and identifying areas of improvement to streamline HR processes.

PLEASE NOTE: This is a hybrid role requiring onsite collaboration an average of 3 days/week. All candidates must be local to either the Miami, Chicago, or New York City metro area and willing to commute to one of those offices on a regular basis.

Primary Responsibilities:

• Manage and maintain employee data in the HRIS and other systems.
• Own operational processes across the entire employee lifecycle including responsibility for the onboarding, offboarding, and transfer of permanent and contract employees including IMAC tickets, NHI process, I-9 paperwork, background checks, laptop assignment and delivery, and systems access credentials.
• Continuously evaluate existing HR processes to identify efficiencies and areas of improvement and optimization; present those recommendations to the Talent Managers for implementation.
• Provide end-to-end management for a number of HR processes including accommodation requests, leave of absence, remote work arrangement forms, voluntary and involuntary exits, system updates, soft benefits and referral bonus payments, compensation statement creation and distribution, and HRIS tickets and approvals.
• Facilitate and support New Hire and Transfer Orientations.
• Manage the Talent Team shared inbox, responding to, routing, and/or escalating inquiries and providing proactive and timely frontline HR support for employees and managers within the outlined SLAs.
• Manage payment process for employee referrals, anniversary bonuses, retention bonuses, and other one-time/ad hoc payments.
• Coordinate with onshore and nearshore teams to troubleshoot data discrepancies and serve as primary POC for payroll and benefits teams to resolve employee issues.

• Prior professional experience providing operational or administrative support to HR teams, preferably in a large, complex organization or advertising agency environment; internship experience may be substituted.
• Familiarity with industry and HR trends and best practices.
• Experience supporting a corporate onboarding process as well a
• Experience providing HR support across the entire employee lifecycle preferred.
• Strong Microsoft Excel skills including the creation of custom pivot tables, data manipulation, and reporting.
• Experience building presentations using PowerPoint.
• Excellent interpersonal, written, and verbal communication skills.

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for Adoption, Surrogacy and Fertility
• Monetary assistance and support for pet adoption
• Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
• Tuition Assistance
• Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
• Matching Gifts programs
• Flexible working arrangements
• 'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
• Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S.-based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.

Razorfish is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you require accommodation or assistance with the application or onboarding process specifically, please contact hrcompliance_usms@publicis.com.

All your information will be kept confidential according to EEO guidelines.

Compensation Range: $46,500 - $68,500 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 03/15/2024.

REF 24-1227

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