SVP, Solutions Consultant-Consumer

Merge Storytelling and Technology
MERGE promotes health, wealth and happiness in the world by merging storytelling with technology and offers marketing and technology clients full-service capabilities including strategy, creative communications, experience engineering, performance marketing, media and digital platform development. MERGE has enduring client partnerships with American Express, T-Mobile, LG, Subway, Kate Spade NY, Coach, The North Face, Meta, Adobe, BlueCross BlueShield, Abbott, Astellas, Supernus, CSL, GE Healthcare, Broward Health, Indiana University Health, Nationwide and Morgan Stanley. With 800 employees across offices in Atlanta, Boston, Chicago, Denver, Kansas City, Montreal, New York City and Los Angeles, MERGE uses a talent-to-task process that enables clients to think higher and feel deeper about their customers. For more information, visit mergeworld.com.
Promote Health, Wealth & Happiness
We are committed to promoting health, wealth, and happiness in the world by partnering with purpose-driven clients in purpose-driven industries such as healthcare, financial services, and consumer products. Our deep vertical expertise and category insights stem from decade-long partnerships with our top clients.
Emerge to the Top of Your Career
At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage minds and hearts to do the best work of their careers.
As our SVP, Solutions Consultant, Consumer, you will...
Sit at the intersection of marketing, experience design, and technology for the Consumer practice area. Your role will be to understand your client's business objectives and to formulate strategies and tactics to bring those goals to life. Your role will also include identifying, leading, and inspiring the right talent in order to produce the desired outcomes. Consumer strategy and/or digital account management experience and insights will be critical in formulating digital solutions. You will also own creating client roadmaps for long-term growth and relationship continuity.
Be Accountable and Responsible

• Grow Engineering, Experience, and Platform revenue on key consumer accounts
• Establish direct and influential relationships with senior digital clients responsible for digital transformation, specifically the CTO, CMO, and CIO, in order to be their go-to partner for insights and solutions
• Partner with account management and EEP leaders to develop digital transformation strategies that solve client business objectives

• Spearhead digital ideas and proactively created digital solutions for clients
• Formulate omnichannel strategies based on client goals, across strategy, digital transformation, experience, creative, and platform development
• Understand how technical platforms (i.e. Salesforce, Adobe, Sitecore) enable client business goals; Support due diligence on third-party technologies
• Understand investment modeling and maturity curves in order to sell through work by demonstrating return on investment

• Be accountable for delivery by pulling together and overseeing the cross-functional teams
• Incorporate senior staff from other departments appropriately, setting them up to capitalize on opportunities for business growth
• Partner with engineering and delivery teams to ensure digital experience, creative and front-end/back-end projects are delivered to spec, on time, and on budget

These are the qualifications we're looking for

• 20+ years of expertise in fostering business growth within Consumer verticals, combined with a decade-long track record in advertising agencies or consulting firms, showcasing adeptness in business development and executing large-scale multi-channel initiatives for accounts exceeding 5+ MM
• Bachelor's Degree with a major focused on marketing, technology, and/or innovation
• Experience with CMS/commerce platform technology, including Adobe, Salesforce, and Sitecore
• Proven ability to develop and nurture relationships, both internally across agency departments (ie marketing, technology, product, and sales) and externally within complex client organizations
• Strong working knowledge of contemporary marketing and customer experience initiatives within digital technology strategy

Compensation: $190,000 - $225,000/yearly
Salary differential is based on seniority, merit, education, training, and experience. MERGE's career ladders reflect department growth from Associate through Partner levels, with details of roles and responsibilities associated with each level. New hires are assigned a job level within a particular position based on these criteria and salary is set within the job level based on these criteria. Growth from one level to the next occurs when employees master their role and are promoted to the next level, generally during salary review cycles which are posted in the employee handbook.
We offer the following: Medical, Dental, Vision, Life Insurance, 410K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus other benefits.
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And here's how we live our values at MERGE

• Ability. Mastering our craft
• Agility. Delivering with a growth mindset
• Humility. Collaborating for shared success

MERGE is proud to be an Equal Opportunity Employer
MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!