Support Technician, Medical/Surgical

The support tech functions under the supervision of the registered nurse by serving the unit in two distinct roles according to assignment. In a priority role, the support tech serves as a mobility assistant and works with the registered nurse to optimize patient mobility using specialized patient-lifting equipment. In a second capacity, the support tech serves as the unit's desk support by managing the nurse call system needs, answering telephones, stocking supplies/equipment, filing and ensuring a clean and uncluttered environment of care. The support tech provides nursing support to achieve the organization's mission of excellent patient care and nursing's vision of setting a new standard of excellence in autonomous and accountable nursing practice committed to patient advocacy and innovative patient care in a climate of trust and collaboration.

Minimum Education and Experience Requirements:

• High school diploma or equivalent preferred.
• Demonstrated computer experience.
• Demonstrated strong oral and written communication skills.
• Demonstrated excellence in public contact skills (respect for others, courteous and tactful).
• Demonstrated ability to problem solve, prioritize and display initiative.
• Dependability and the ability to accept direction and interact with others as a team member are essential skills.
• Strong organizational skills with demonstrated ability to work independently.
• Demonstrated understanding of medical terminology.
• Clerical or nursing assistant experience preferred.
• College degree preferred.