Support Coordinator

Job Summary

We are looking for a Support Coordinator to enhance the quality of clients’ Medicaid Waiver services management, maximize satisfaction, and promote quality outcomes. The successful candidate will be accountable for the full participant care cycle. Support Coordinator duties include assessing, planning, implementing, monitoring and evaluating actions required to meet the client’s health and human services needed.

This is a full-time, 40 hour per week position that is temporarily hybrid/remote due to COVID-19. Most work can temporarily be completed remotely, with some in-person requirements. Work/Office hours are Monday-Friday, 8:00 a.m. - 5:00 p.m.

Responsibilities

- Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered

- Handle case assignments, draft service plans, review case progress and determine case closure

- Help clients achieve wellness and autonomy

- Facilitate multiple care aspects (case coordination, information sharing, etc)

- Help clients make informed decisions by acting as their advocate regarding their service options

- Develop effective working relations and cooperate with the inter-disciplinary team throughout the entire case management process

- Arrange service schedules with social services, health and governmental agencies

- Take the extra mile and interact with clients to keep track of their progress and to ensure satisfaction

- Record cases information, complete accurately all necessary forms and produce statistical reports

- Promote quality and cost-effective interventions and outcomes

- Adhere to professional standards as outlined by protocols, rules and regulations

Skills

- Proven working experience in case management or a related field preferred

- Previous experience with developmental disabilities preferred

- Effective communication skills

- Excellent organizational and time management skills

- Problem solving skills and ability to multi-task

- Compassionate with teamwork skills

Job Type: Full-time

Salary: Entry-level SCs have the opportunity to make $35,500/annually with base salary and bonus payments.

Benefits:

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• This is a full-time, 40 hour per week position that is temporarily hybrid/remote due to COVID-19. Most work can temporarily be completed remotely, with some in-person requirements. Work/Office hours are Monday-Friday, 8:00 a.m. - 5:00 p.m.

Job Type: Full-time

Pay: $36,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: Multiple locations