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Form of workEasterseals Louisiana (ESL) is a nonprofit organization whose mission is to change the way the world defines and views disabilities by making profound, positive differences in people's lives everyday. Established in 1951, our organization supports over 8,600 individuals (whom we refer to as Participants) with a variety of disabilities. A leading provider of supports to individuals with disabilities, ESL has physical locations in 8 regions of Louisiana and our array of programs include; support coordination (case management) for children, adults, and aging participants, a wide range of behavioral health and housing supports, early intervention programs for infants and toddlers, and The Chartwell Center for children and young adults with Autism in New Orleans.
Because we support so many participants with a range of needs, we have learned that disability looks different for everyone, and it is our goal to support our participants so that they may thrive and live their lives to their fullest potential. We strive to make a life of purpose and independence possible for our participants through our commitment to quality support, innovative service offerings, and continuous organizational evolution. We are seeking mission-driven individuals to join our team, who will help us support our participants as they work to achieve their goals.
Our Support Coordinators (case managers) who serve the OCDD (Office of Citizens with Developmental Disabilities) population, serve a caseload of about 35-45 participants. These participants live in their homes and communities and receive support (which can be physical, medical, educational, or vocational) to assist them to remain in their desired settings. The primary role of the Support Coordinator is to plan, organize, implement, and monitor the in-home and community based services and support the participant receives.
All new hires complete an initial training program of about 6 weeks. During this time you will learn how to plan, schedule, and coordinate services to meet our participants' needs. Learning about the OCDD service system and requirements, making monthly calls, quarterly visits, and annual CPOCs (Comprehensive Plan of Care) are all responsibilities our SCs have, along with maintaining any pertinent medical and health information for your assigned participants.
Support Coordinators must be agile and responsive in their ability to meet the changing needs of participants and service provision requirements. Support Coordinators are also responsible for the support of participants throughout emergent situations and all public emergencies including weather related evacuations. While this position is a hybrid office and remote work, for the first 90-day you will be required to be in the office full time.
