Supervisor, Media Operations

Company Description
Publicis Media harnesses the power of modern media through global agency brands Publicis Collective, Spark Foundry, Starcom and Zenith. A key business solution of Publicis Groupe, Publicis Media's digital-first, data-driven global practices deliver client value and drive growth in a platform-powered world. It is present in more than sixty countries with over 23,000 employees worldwide.
Job Description
Overview:
The Operations teammanages client-specific operational tasks across virtually every practice area within the agency, including Strategy, Investment, HR, Finance, Invoice Reconciliation, and Agency Administration & Compliance. We centralize and standardize fundamental work required across all pieces of business as well as bring tactical and detail-oriented work streams together to find smarter, faster ways of working. We create a space for those whose strengths include being highly organized problem-solvers.
What you'll do:
Macro Tasks

• Project management
• Process improvements
• Best practice development, sharing, and enforcement
• Quality assurance
• Reporting & Compliance
• System Expert

Daily Tasks

• Work hand-in-hand with Associate Director on team roles and responsibilities, and prioritizing key projects across the team
• Connect with Strategy and Investment peers on account-specific requests
• Oversee and manage agency tools and systems:
  • Maintain system hierarchies, structure, and user security
  • Facilitate trainings for team members
  • Create/enforce workflows & processes
  • Support Data Governance and PM compliances
  • Trouble-shoot any issues/questions that arise
• Ensure compliance for tasks such as:
  • Managing client-specific billing procedures
  • Product codes and other systems work

What you're like:

• Able to balance numerous, simultaneous work streams
• Aligned with taking the time to teach others how to do something vs. doing it for them
• Motivated to ensure a competent team, who has fun while achieving accomplishments
• Organized, detail-oriented, good with time management, obsessed with accuracy, a strong critical thinker, and able to juggle multiple tasks.
• Good at building relationships - a creative problem solver, a customer service expert, a great team player.
• A strong communicator - able to write clearly, speak professionally, and translate data analysis into insights.
• Excited by the idea of diving deep into data, including new technologies where benchmarks are just beginning to emerge.

Qualifications

• 3+ year experience in planning, operations, finance, project management or data analysis, preferably in a media agency or advertising agency
• Bachelor's Degree, preferably with a concentration in Accounting, Finance, Economics, Business, Advertising, Marketing, Communications, Applied Mathematics or related
• Proficiency in making progress/completing work, even with overlapping deadlines
• An individual who equally cares about his/her own career as well as the Associates
• The ability to rock the Microsoft Office suite, particularly PPT and XLS (where filtering, pivoting, and charts and graphs building are key)
• Quantitative and analytical skills, yet willingness to embrace a role that requires a mix of art and science.
• Experience developing and presenting your thoughts and ideas.
• Flexible and able to adapt to change in a fast-paced and constantly-changing environment
• Brave voices who will suggest new ideas and challenge the status quo, but can also help carry out the smart ideas of others.
• Someone who likes to thrive on a team, yet can also meet tight deadlines on independent assignments.
• A team player who enjoys learning and is willing to lean into new opportunities...with a smile.
• A future Associate Director with us.
• A commitment to diversity, equity, and inclusion

Additional Information
All your information will be kept confidential according to EEO guidelines.
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