Associate, Media Operations And Cam

The Company:

Hearts & Science has been inspired by confident marketers seeking business advantage in a world of personalized digital marketing, where CRM and addressable channels converge, and decisions must be made in real time to aggregate effective reach and deliver the right message at the right time.

Designed to inform brand strategies with real-time insights, Hearts & Science is a data-driven marketing agency with expert media planning and buying capabilities, among other services that include shopper marketing, marketing innovation and content activation.

The Role:

As an associate for the Media Ops & Creative Asset Management teams, you will play a key role in working with internal media activation and operations teams as well as external partners to manage the creative asset workflow. Additionally, you will assist with ad ops tasks associated with digital media campaigns. This role’s primary focus and responsibility is the management of creative assets and troubleshooting partner previews, including quality checks and maintaining technical specifications, and routing of digital display, video, and other creative assets between the client, internal teams, creative agencies, and media partners. The role will be vital in maintaining a partner spec library and submitting creative specs to client parties.

Desired Qualifications (Knowledge, Skills & Abilities):

• Interest/education in digital ad serving, information systems or web/app development
• Familiarity with HTML5, JavaScript
• Strong MS Office skills
• 0-1 years of experience working in online advertising operations or related field
• Strong Interpersonal & excellent communication skills; written and verbal
• Ability to work effectively in a team environment
• Excellent interpersonal skills, with the ability to communicate (verbal and written) effectively and efficiently across disciplines with colleagues, clients, and partners at all levels
• Detail-oriented and dependable
• Strong aptitude for identifying problems and areas of improvement
• Ability to thrive in a fast paced, deadline driven work environment
• Flexible to evolving responsibilities and last-minute changes
• Ability to keep calm under pressure and stay solution focused

Core responsibilities include, but are not limited to the following:

• Provide ongoing ad and creative trafficking support for Project Managers during campaigns (clickthrough updates, creative swaps, new tag production, QA, organizing specs, and pulling reports & viewing data)
• Maintain campaign, trafficking, & publisher nuances and contacts in Excel & Google Sheets
• Utilize resources and historical knowledge to troubleshoot technical issues
• Understand the Ad Serving Landscape & effectively communicate creative & tagging capabilities to other non-technical teams
• Manage multiple campaigns simultaneously and prioritize account needs each week
• Providing clear daily communication related to status and next steps for all pending, complete, or at-risk items
• Performing initial QA of delivered creative assets to confirm that all expected items have been received and meet basic spec requirements (such as file type, file size, and clip length)

Compensation Range: $34,000 - $45,000 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). The Company reserves the right to modify this pay range at any time. For this role, Benefits include: health/vision/dental insurance, 401(k), Healthcare Flexible Spending Account, Dependent Care Flexible Spending Account, vacation, sick, personal days, paid parental leave, and paid medical leave, STD/LTD insurance benefits.

Hearts & Science is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.