Studio Manager

Are you ready to take your fitness career to the next level? If so, F45 Training Baybrook's Studio Manager role could be perfect for you!

We are currently seeking a high energy, detail driven, Certified Personal Trainer with tons of customer service experience, sales experience and management experience to join our work family as a Studio Manager.

As the Studio Manager, you will be responsible for helping our fitness studio grow and maintain our status as one of the top performing F45 studios in the country.

As Studio Manager, you will run all front-of-house fitness studio operations. You will be responsible for providing leadership and direction to the team at this studio. The Studio Manager is not only a mentor, but an Ambassador of our brand, and a proven leader.

Essential Duties and Responsibilities:

Manage and oversee all day-to-day operations and overall studio performance

Maintains accurate records using our established sales and tracking systems to properly manage and exceed all sales and operational budgets

Ensure all Front Desk systems and studio practices/processes are adhered to, including member check-in, telephone inquiries, payment handling, delinquent account procedures, and customer care calls

Establish and maintain an effective referral program

Demonstrate positive attitude and actions through a display of courtesy, service, cooperation, hospitality, sensitivity and professionalism to both clients and internal staff

Gives studio tours to potential members

Follow up and follow through activities with all prospective clients through email, phone and text

Proper onboarding of all new members

Ensure studio branding by adhering to company guidelines and values

Maintain a strong working knowledge of our small-group training programs by participating in network training events and seminars

Maintain top-notch cleanliness, appearance, and organization of the studio and inventory

Help recruit, hire, train and deliver the onboarding program for all staff

Create and post daily/weekly social media posts

Job Qualifications:

Bachelor's Degree or equivalent work experience

Must have a Personal Training Certification through a nationally recognized organization

Must have CPR/AED/First Aid Certification

2+ years of management experience, including directly overseeing all aspects of staff management from hiring, training, supporting, disciplining, and terminating

1+ years of proven sales leadership in the Health & Fitness industry preferred

Excellent verbal and written communication skills

Strong ability to multi-task and stay organized

Ability to function well in a high-paced environment

Proficient in Google Drive and Mindbody Online

Ability to work and function in a team environment

Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients

Ability to work independently and collaborate with Studio Owner, Sales Managers and Associates, Marketing Director, trainers and most importantly -- clients

Highly organized with the ability to prioritize and meet deadlines

Job Type: Full-time

Pay: $65,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years

Shift:

• 8 hour shift

Application Question(s):

• Do you have a valid and current Certified Personal Trainer certification?

Education:

• High school or equivalent (Preferred)

Experience:

• Supervising Experience: 2 years (Preferred)
• Customer Service: 1 year (Preferred)

Work Location: Multiple locations