Boutique Fitness Studio Manager

Position: Studio Manager
BODY20 is currently seeking a top-tier leader for the position of Studio Manager (SM) for one of our fast-growing studios. As an integral part of the leadership team, the Studio Manager will directly oversee the daily business operations, sales, profitability, and staff development while delivering brand consistency and superior customer service.
Benefits/Perks

• We provide substantial paid training, certifications, and support to ensure your success
• Compensation includes competitive base pay, commission, and performance bonuses
• Free Studio Membership
• Product discounts
• Flexible schedule that works around educational or personal goals
• Fitness casual dress-code
• Passionate, collaborative work environment
• The opportunity to learn every aspect of the business to eventually become a Franchisee or Business Owner if desired

Responsibilities

• The Studio Manager works directly with Franchisee in support of studio operations and profitability
• Provide leadership through assisting with the ongoing development, training, new hire onboarding and support of the Sales Team and Coaches
• Responsible for leading the pre-sale process and all associated events
• Responsible for achieving top-tier performance metrics including but not limited to revenue, inventory, payroll, cost controls and facilities maintenance
• Attend all directed monthly meetings and listen to all Corporate Webinars
• Ensure necessary staffing levels to satisfy studio demand while remaining within the studio budget
• Host weekly staff meetings as well as 1-on-1 monthly meetings with each Sales Associate and Coach
• Ensure that all front desk procedures are followed such as proper Member Check-In, Telephone Inquiries (general and sales related), Past Due Account Procedures, Customer Care calls, etc.
• Plan and promote special events for the studio monthly
• Responsible for ensuring that the facility is clean, maintained and operationally sound
• Must be a Body20 Influencer and always lead by example
• Must be a valued resource for employees and has working knowledge of Body20 systems
• Spend a minimum of 40+ hours in studio weekly including one full weekend day
• The right person may have the future opportunity to manage up to three studio locations and other Studio Managers.

Qualifications

• 1-2 years of Customer Service experience with proven results
• 1-2 years of Sales experience in Boutique Fitness or related industry
• Associate or bachelor’s degree in business or a related field, with 3+ years of management
• Minimum experience operating revenue of $600,000 or higher annual revenue

Who Are We?
Most people know you only use 10% of your brain. But most don’t realize you only use 30% of your body. BODY20® is here to change that. By combining personalized one-on-one training with body gear that sends electrical impulses into the deep tissue of your body’s muscles — the way your brain does — BODY20® helps every body workout to 100%.
At BODY20, we live what we believe.
—That you shouldn’t have to choose between fitness and family time.
—That fitness should never compete with career.
—That getting in shape shouldn’t hurt.
—That everybody should get the most out of life,
—and every body is entitled to feel great.
This BODY20® franchised studio is independently owned and operated under license by BODY20 Global USA LLC ("Franchisor"). Your application will go directly to the franchise studio owner, and all hiring decisions will be made by the studio owner or its management. Franchisor does not have any direct or indirect control over the franchised studio's employment practices. All inquiries about employment at this BODY20® franchised studio should be made directly to the studio owner, not to Franchisor.