Standard Computer Systems Technical Account Manager

For more than 40 years, K Group Companies has been one of West Michigan’s premier technology providers. From Managed IT services to physical security integration, our team has established itself as a known, trusted advisor to our community.

As a local, 3rd generation family-owned business, we pride ourselves in reliable, intentional, and committed relationships with our customers – and each other!

Whether we are helping customers secure their environment, beating each other at MarioKart in our Team Zone arcade, or grabbing lunch at our local BBQ restaurant, we delight in collaboration and making a difference as a team. We truly believe that we are better together!”

General Summary

The Technical Account Manager develops and manages new business from existing client accounts while initializing and cultivating lasting relationships with them.

Benefits:

- Paid Time Off (PTO)

- Volunteer Paid Time Off (VTO)

- 100% Employer paid family Health Insurance Premium

- 100% Employer paid Disability Insurance

- 100% Employer paid Dental & Vision

- 401K with Safe Harbor contributions from company annually

- Profit Sharing opportunities

- Bonus programs

Responsibilities:

- Generates sales for a portfolio of existing accounts as well as acquiring new accounts

- Assists with the creation of IT roadmaps and preset recommendations, proposals to customers point toward managed services

- Experience with selling managed services effectively

- Keep current in all new products, training and skillsets as needed to enhance future growth

- Manages daily activity of products configurations, pricing and quoting

- Works with outside sales team with technology knowledge and input on solutions

- Champions luncheon events, other promotional ideas to further the business

- Identifies new sales opportunities within existing accounts by both up selling and cross selling

Skills:

- Excellent communication skills

Qualifications:

- 2-4 years technical sales preferred

- BA preferred

- Must have experience in Technology Sales and Account Management