TITLE: Underwriting Analyst

DEPARTMENT: IPpay Operations

BASIC FUNCTION

Responsible for providing sales support services to existing and new partner channels, ISV's, Merchants and Sales Personnel via phone, and email. Review of the documentation supplied by Sales for new Merchants and investigates the legitimacy of the documentation provided. Assesses the prospective Merchants for creditworthiness, and verifies Banking information pursuant to the Underwriting Policy. Candidate must have strong written and verbal communication skills and be able to retain a large amount of information then apply that information to new situations. At least 2 years of previous AML and FINCEN experience required.

DUTIES AND RESPONSIBILITIES

• Work with the sales team and support specialists for application processing quality assurance Field escalated correspondences (phone, email) from end-users requesting assistance
• Review business documentation to assess corporate viability and accuracy
• Understand capabilities of fraudsters and assess customers for validity
• Be an excellent communicator on the phone and in writing
• Detail oriented and able to juggle multiple issues / calls in a fast-paced environment
• Process Merchant maintenance items such as changes in ownership and pricing
• Work with all partners, ISV's, Merchants, and vendors in a professional and engaging manner
• Recognition of a client's level of understanding and adapting the style of communication to suit data entry, tracking, and reporting to internal and external regulatory bodies as required
• Timely follow up with clients, vendors, and team members through to resolution

QUALIFICATIONS

• Minimum of 2 years underwriting and creditworthiness analysis
• Strong written and verbal communication skills
• Able to collaborate with a team with strong problem-solving abilities
• AML, and FINCEN experience required

COMPENSATION

$50k - $75k plus bonus based on new application workflow performance and corporate profitability.

BENEFITS

• Paid vacation and paid holidays
• 401(k)
• health/dental/vision insurance available

Benefits: paid vacation, paid holidays, 401(k), health/dental/vision insurance available, Flexible Spending Accounts. Headquartered in Palm Beach County, FL. Award winning, established technology business, selling industry leading products, with excellent growth potential. www.ippay.com. Part of the ConVergence Family of Companies.